We sit down with John Florence of XIMA to discuss the continued evolution of their Chronical #CallAccounting solution for both Avaya Aura and IP Office. HTML user interface provides better security and reduced server footprint. Recently OEM by Avaya as Avaya Call Recording for the Avaya IP Office. John opens up about the value of the DevConnect Program and how it has helped them to get to where they are today with Avaya.