Feedback is the key! - Interview with Alex Hoffer, Developer Relations Engineer at Plaid

Published: June 3, 2021, 7:10 a.m.

b'

Alex Hoffer is a DevRel engineer at Plaid. Previously, she was managing the QA team at Dropbox for 6 years. At Plaid, she\'s been working on documentation and an overhaul of the Plaid developer docs. Developer experience is extremely important at Plaid and the docs are a big part of that. Tune in to hear more about how to create an excellent developer experience:

\\n
    \\n
  • How does a cross-functional team work together with other departments in order to improve the developer functionality?
    \\n
  • \\n
  • How developer experience is about product, documentation and engineering collaborating together?
    \\n
  • \\n
  • What is her role in the API Review Committee, which helps ensure APIs are standardized and maintain their API style guide?
    \\n
  • \\n
  • Docs revamp - how have they approached it, why have they done it, where is it going next?
    \\n
  • \\n
  • How does the entire doc editing and authorship process work at Plaid?
    \\n
  • \\n
  • And last but not least, how have they incorporated user feedback into the docs process!
    \\n
  • \\n
\\n

The host is Laura Vass (Editor of Developer Portals Newsletter, Co-Founder of Pronovix).

\\n

Sources:

\\n

https://plaid.com/blog/new-plaid-docs/

\\n

plaid.com/careers

'