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Why did Fabrizio Ferri-Benedetti (Senior Staff Technical Writer at Splunk) write a love letter to technical writing? How could technical writers create a bridge between the different parts of a company? With an MSc in cognitive psychology, Fabrizio shares a nuanced perspective in his \\u2018Docs\' hierarchy of priorities\\u2019 and associated metrics.References:

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• A love letter to technical writing
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• https://isten-ct.com/formacion-comunicacion-tecnica/
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• https://itcqf.org/
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• https://passo.uno/docs-hierarchy-of-needs/
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