Broadcasts.com - "Klarna Replaces 700 Employees with ChatGPT Saves $40M" (AI Chat: ChatGPT & AI News, Artificial Intelligence, OpenAI, Machine Learning)

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Klarna Replaces 700 Employees with ChatGPT Saves $40M

Published: Feb. 28, 2024, 1 p.m.

In this episode, we dive into how Klarna leveraged ChatGPT to revolutionize their customer support, eliminating 700 positions and saving $40 million. We'll explore the implications of this move for the future of customer service and the workforce.

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