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In today\u2019s episode, Dan Neumann is once again joined by his colleague, Quincy Jordan! Quincy is a Principal Transformation Consultant and Agile Competency Lead who has been with AgileThought for just over two years. Prior to AgileThought, Quincy was the transformation lead for Pivotal\u2019s Atlanta office, where he consulted with clients to help them reach enterprise scale. Quincy also served as a principal consultant and agile coach at SCRUMstudy.com for over six years.

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Today, they\u2019re talking agile psychology and the rise of the agile Jedi. They go beyond the general skills and practices of agile to the key mindset pieces and various ways of thinking. Similar to a Jedi, agilists need to also go on a journey of mastery to improve all aspects of their skills. So tune in to find out more about agile psychology and begin on your path to becoming an agile Jedi!

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Key Takeaways

What is agile psychology?

Being more in tune with how things are impacting the teams

From a human standpoint, you\u2019ll have an easier time getting teams to perform better

Understanding people better and then understanding how to use that information effectively

Evaluating things like reading the room and reading microexpressions \u2014 and not only picking up on them but knowing what to do with that information

What does it mean to be an agile Jedi?

It is a play on Star Wars \u2014 Jedi is a master of certain skills, so in reference to agility, it is referring to going beyond agile coaching to a true mastery of agile psychology and understanding how you influence vs. manipulate, etc.

It\u2019s about mastering the soft skills, reading microexpressions, seeing microaggressions, etc.

Quincy\u2019s tips for coaches and project managers:

It\u2019s important to ask yourself if the project was truly successful (i.e. it\u2019s not always just about getting the result \u2014 ask yourself, \u2018Are you contributing to a sustainable model?\u2019 or \u2018Is this a sustainable business model that goes toward business agility?\u2019)\xa0

As a coach, it is important to teach behaviors and skills rather than a shift in mind-shift

Bad practice: project managers that are more concerned about if the process was followed rather than if the outcome was achieved

It\u2019s important to understand that the individuals on your team understand the psyche of the role they\u2019re assigned in an agile framework (i.e. you can\u2019t just spray paint a lime orange and call it an orange!)

When you\u2019re moving someone from one role to another during an agile transformation it is important to take psychology into consideration

It\u2019s important to consider the \u2018why\u2019 behind the Agile Manifesto

Agile coaching vs. Agile psychology:

A key difference: getting into the experience that those that you\u2019re influencing are having i.e. influence vs. manipulation

The difference between influence vs. manipulation is the intent

If you\u2019re operating in agile psychology, you want to influence, not manipulate

Helpful tools, tips, and skills around building agile psychology:

Active listening training can be helpful in helping you to empathize with the person you\u2019re listening to and forcing you to put your own thoughts aside and genuinely listen \u2014 critical thinking is also crucial

Micro-expressions and negotiation training is beneficial in learning how to read others (the agile psychology part comes in when you learn what to do with this information)

If you can empathize with someone it puts you in a better position to help them in shifting their thinking that is more beneficial for the whole

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Mentioned in this Episode:

The Dave Ramsey Show (Podcast)

National Public Radio (NPR)

Active Echolocation

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