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The Ratings Game
Tom Shakespeare bemoans the fashion for being asked to rate everything we buy or do.\n \n"The theory is that this drives up quality for everyone, because we won't tolerate terrible products or services - but have they really improved since these ratings became so commonplace?"
Producer: Sheila Cook\nSound Engineer: Peter Bosher\nEditor: Richard Fenton-Smith\nProduction Co-ordinator: Helena Warwick-Cross