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My Employees Are Freaking Out
William, Dana, and Laura and their businesses are having very different coronavirus experiences. While Dana and William are expecting little in the way of revenue, Laura\u2019s online yarn business is thriving. But they\u2019re all facing challenges in managing their employees: \u201cIt's been amazing to see just how hard folks are working. Are they concerned about a layoff? I'm sure they are. I would be too.\u201d Plus: finding ways to stay connected to customers even while the business is closed.