Ive Always Been Afraid to Raise Prices

Published: Jan. 17, 2023, 10 a.m.

This week, in episode 139, Jay Goltz, Dana White, and Laura Zander have a wide-ranging conversation that starts with the challenge of pricing. Do you set prices based on what you think the market will bear? Or do you set prices based on your own rising costs and what you need to charge to make a profit? And how much profit should a business expect to make? Along the way, the owners also discuss why Laura wants to keep buying businesses (don\u2019t tell her husband, Doug), what Dana needs to do to get her new salon open at Fort Bragg, and why both Dana and Laura are going all-in on influencer marketing. Jay, on the other hand, isn\u2019t entirely convinced that social media marketing works for his picture-framing business. Plus: Should a business owner know every employee\u2019s name? What if you have 130 employees?