Several weeks ago, we had a great conversation about how Jay Goltz, Diana Lee, and Dana White track their financials. It was so good that, this week, in episode 82, we decided to put similar questions to Paul Downs and Laura Zander. \u201cIt's funny, I was listening to that episode,\u201d Laura says, \u201cand Diana said she's a freak about the numbers. I'm like, \u2018God, does that make me a superfreak?\u2019\u201d Laura walks us through how her labor costs can affect what types of yarn she carries, Paul suggests a quick-and-easy ratio that can signal when a business is in trouble, and Jay explains how an hourly performance indicator that he began tracking 30 years ago transformed his business. Plus: Laura tells us how she got a bank loan that\u2019s almost three times the size of the one she couldn\u2019t get last year.