b'Obviously, there\\u2019s no one-size-fits all answer to that question, but this week Shawn Busse offers up a slew of smart considerations and guidelines to help business owners come up with an answer that makes sense for them. A couple of Shawn\\u2019s points: If you haven\\u2019t done so already, spend the money getting to know your customers better. Plus: it\\u2019s important to understand why digital marketing works for some but not for others.'