This week, Gene Marks and Loren Feldman discuss an \u201cinconvenient truth\u201d about Salesforce CRM, which is that it\u2019s probably not right for most non-corporate businesses. Already using it? Gene explains how to assess whether it\u2019s worth making the switch to a more affordable platform. Plus: Gene thinks the Department of Labor\u2019s new worker-classification law will be a disaster but suggests some fixes. Gene also has some thoughts about ChatGPT: real potential, not there yet.