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This week, in episode 126, Karen Clark Cole, Jay Goltz, and Sarah Segal discuss whether their businesses are meeting expectations and how that\u2019s affecting their plans for next year. They also talk about how to handle an employee who doesn\u2019t deliver, whether now is a good time to hire, and\u2014in an answer to a listener question\u2014how to make the transition from using contractors to hiring employees. And Karen explains why employee utilization\u2014that is, what percentage of her people are actually billing clients\u2014is the most important metric she tracks and one she tracks on an hourly basis. Plus: Notebooks or Notion? All three owners tell us how they try to stay organized.