BROADCASTS.com

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\\xa0

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Firefighter Near Miss Reporting System

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\\xa0

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Contact Rich Gasaway

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612-548-4424

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Listed in: Education

SAM 069 | Learning from Failure

Published: Aug. 18, 2015, 11 a.m.
Duration: 26 minutes 55 seconds

Listed in: Education

SAM 068 | Teaching Decision Making

Published: Aug. 11, 2015, 11 a.m.
Duration: 31 minutes 45 seconds

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Situational Awareness Matters! website

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Firefighter Near Miss Reporting System

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Contact Rich Gasaway

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612-548-4424

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Listed in: Education

SAM 067 | Lieutenant Todd Budd Close Call Survivor

Published: Aug. 4, 2015, 6:19 p.m.
Duration: 1 hour 12 minutes 16 seconds

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Situational Awareness Matters! website

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Firefighter Near Miss Reporting System

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Contact Rich Gasaway

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\\xa0

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612-548-4424

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Listed in: Education

SAM 066 | Dave Dodson Interview

Published: July 28, 2015, 11 a.m.
Duration: 44 minutes 32 seconds

Listed in: Education

SAM 065 | Conducting the 360 size-up

Published: July 21, 2015, 2:01 p.m.
Duration: 13 minutes 25 seconds

Listed in: Education

SAM 064: Interview with Close Call Survivor Nick Miller

Published: July 14, 2015, 11 a.m.
Duration: 55 minutes 19 seconds

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Situational Awareness Matters! website

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Firefighter Near Miss Reporting System

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Contact Rich Gasaway

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612-548-4424

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Listed in: Education

SAM 063 | SA Q & A Session

Published: July 7, 2015, 1:16 p.m.
Duration: 26 minutes 53 seconds

Listed in: Education

SAM 062 | Review of the most popular close call interviews

Published: June 30, 2015, 1:28 p.m.
Duration: 27 minutes 11 seconds

Listed in: Education

SAM 061 | Begin with the end in mind: A situational awareness best practice.

Published: June 23, 2015, 11 a.m.
Duration: 19 minutes 47 seconds

Listed in: Education

SAM 060 | Explaining the Dynamic Decision Making Process

Published: June 16, 2015, 1:41 p.m.
Duration: 27 minutes 47 seconds

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Situational Awareness Matters! website

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Firefighter Near Miss Reporting System

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Contact Rich Gasaway

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\\xa0

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612-548-4424

'

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Listed in: Education

SAM 059 | Understanding Time Distortion

Published: June 9, 2015, 11 a.m.
Duration: 39 minutes 42 seconds

Listed in: Education

SAM 058 | Mission Myopia

Published: June 2, 2015, 11 a.m.
Duration: 18 minutes 40 seconds

Listed in: Education

SAM 057 | Interview with Close Call Survivor Jeff Cheshire

Published: May 26, 2015, 11 a.m.
Duration: 1 hour 3 minutes 12 seconds

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Situational Awareness Matters! website

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Firefighter Near Miss Reporting System

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Contact Rich Gasaway

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\\xa0

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612-548-4424

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Listed in: Education

SAM 056 | Explaining the neuroscience behind your gut feelings

Published: May 19, 2015, 11:47 a.m.
Duration: 16 minutes 49 seconds

Listed in: Education

SAM 055 | Interview with Close Call Survivor Jason Corthell

Published: May 12, 2015, 11 a.m.
Duration: 51 minutes 53 seconds

Listed in: Education

SAM 054 | SA Q&A

Published: May 5, 2015, 11 a.m.
Duration: 21 minutes 5 seconds

Listed in: Education

SAM 053 | Brian Mulligan Close Call Survivor Interview

Published: April 28, 2015, 11 a.m.
Duration: 50 minutes 29 seconds

Listed in: Education

SAM 052 | Interview with Chief Jerry Streich

Published: April 21, 2015, 11 a.m.
Duration: 34 minutes 20 seconds

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Situational Awareness Matters! website

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Listed in: Education

SAM 051 | Seek First to Understand

Published: April 14, 2015, 12:32 p.m.
Duration: 20 minutes 51 seconds

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Fresno City Firefighters Local 753 Facebook Page

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https://www.facebook.com/pages/Fresno-City-Firefighters-Local-753/319960938364?fref=ts

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\\xa0

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YouCaring.com site set up to raise money for Captain Dern and his family:

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http://www.youcaring.com/medical-fundraiser/fire-captain-pete-dern-and-family/330134

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\\xa0

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Situational Awareness Matters! website

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Firefighter Near Miss Reporting System

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\\xa0

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Contact Rich Gasaway

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612-548-4424

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Listed in: Education

SAM 050 | Interview with Peter Schenk on Crew Resource Management

Published: April 7, 2015, 11 a.m.
Duration: 53 minutes 6 seconds

Listed in: Education

SAM 049 | Interview Ryan Fuller Mayday Call

Published: March 31, 2015, 11 a.m.
Duration: 56 minutes 27 seconds

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Mark Kopp

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Mkopp1212@yahoo.com

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Photo Credit

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Michael Pannill

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Williamsport Fire Company website

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http://www.wvfems.org/news/index/layoutfile/home

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Story Credit
William King
First Responder News

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Situational Awareness Matters! website

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Firefighter Near Miss Reporting System

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\\xa0

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Contact Rich Gasaway

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612-548-4424

'

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Listed in: Education

SAM 048 | Helping responders with addiction

Published: March 24, 2015, 11 a.m.
Duration: 55 minutes 54 seconds

Listed in: Education

SAM 047 | Interview with Chief Bobby Halton Part 2

Published: March 17, 2015, 11 a.m.
Duration: 51 minutes 37 seconds

Listed in: Education

SAM 046 | Interview with Chief Bobby Halton

Published: March 10, 2015, 11 a.m.
Duration: 40 minutes 36 seconds

Listed in: Education

SAM 045 | Interview with Captain Dave Martin

Published: March 3, 2015, noon
Duration: 53 minutes 21 seconds

Listed in: Education

SAM 044 | Interview with Asheville Fire Chief Scott Burnette Part 2

Published: Feb. 24, 2015, noon
Duration: 53 minutes 46 seconds

Listed in: Education

SAM 043 | Interview with Asheville Fire Chief Scott Burnette Part 1

Published: Feb. 17, 2015, noon
Duration: 46 minutes 48 seconds

Listed in: Education

SAM 042 | Interview with Close Call Survivor Captain Stephen Page

Published: Feb. 10, 2015, noon
Duration: 1 hour 13 minutes 30 seconds

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612-548-4424

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Listed in: Education

SAM 041 | Preparing to be a leader

Published: Feb. 3, 2015, noon
Duration: 1 hour 7 minutes 2 seconds

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\\xa0Thank you to our sponsor:

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Midwest Fire: MidwestFire.com

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Intro music

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Safety Dance (1982)

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Men Without Hats

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GMC - Virgin Records

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\\xa0

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Guest Contact Information:
Steve Prziborowski, Deputy Chief

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Santa Clara County Fire Department

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408-205-9006

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sprziborowski@aol.com

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\\xa0

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Bob Atlas, Battalion Chief

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Contra Costa County Fire Department

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Co-founder of Fire Alumni

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batlas@firealumni.com
925-765-5800

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Chris Baker, Firefighter

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Pinole Fire Department

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cbaker@firealumni.com
209-277-9268

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\\xa0

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FireAlumni.com
Code3FireTraining.com
ChabotFire.com

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Situational Awareness Matters! website

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http://www.samatters.com/programs-keynote/eventschedule/

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Upcoming Events Schedule

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Contact Rich Gasaway

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612-548-4424

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Listed in: Education

SAM 040 | Interview with Ryan Pennington

Published: Jan. 27, 2015, noon
Duration: 55 minutes 12 seconds

\\n

Intro music

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Safety Dance (1982)

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Men Without Hats

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GMC - Virgin Records

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\\xa0

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Guest Contact Information:
Ryan Pennington

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www.ChamberOfHoarders.com
@JumpseatViews (on Twitter)

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jumpseatviews@icloud.com
304-545-6336

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\\xa0

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Situational Awareness Matters! website

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http://www.samatters.com/programs-keynote/eventschedule/

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Upcoming Events Schedule

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Contact Rich Gasaway

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612-548-4424

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\\xa0

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Listed in: Education

SAM 039 | Station Alerting Noise Can Impact Situational Awareness

Published: Jan. 20, 2015, noon
Duration: 27 minutes 6 seconds 1.\\xa0\\xa0\\xa0 The impact loud noises can have on stress levels.

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2.\\xa0\\xa0\\xa0 How noise triggers primal defenses.

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3.\\xa0\\xa0\\xa0 The long-term impact of noise exposure.

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4.\\xa0\\xa0\\xa0 The need to upgrade station alerting systems.

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Thank you to our sponsor:

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Midwest Fire: MidwestFire.com

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Intro music

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Safety Dance (1982)

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Men Without Hats

\\n

GMC - Virgin Records

\\n

\\xa0

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Situational Awareness Matters! website

\\n

\\n\\n

\\xa0

'

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Listed in: Education

SAM 038 | Interview with Dr. Burt Clark

Published: Jan. 13, 2015, noon
Duration: 1 hour 18 minutes 43 seconds

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GMC - Virgin Records

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\\xa0

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Dr. Burt Clark

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cclark4949@aol.com

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\\xa0

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Premium Press America
www.PremiumPressAmerica.com

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800-891-7323
615-353-7902
615-353-7905 fax

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Situational Awareness Matters! website

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http://www.samatters.com/programs-keynote/eventschedule/

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Upcoming Events Schedule

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Contact Rich Gasaway

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612-548-4424

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Listed in: Education

SAM 037 | Interview with Dr. Chad Weinstein

Published: Jan. 6, 2015, noon
Duration: 48 minutes 41 seconds

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Listed in: Education

SAM 036 | Interview with Lionel Crowther - Part 2

Published: Dec. 30, 2014, noon
Duration: 1 hour 7 minutes 20 seconds

Listed in: Education

SAM 035 | Interview with close call survivor Lionel Crowther - Part 1

Published: Dec. 23, 2014, noon
Duration: 1 hour 5 minutes 4 seconds

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When the smoke cleared and the flames were extinguished, two fire captains had been killed and four firefighters, including Lionel, were severely burned.

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Take aways from this two-part interview include:\\xa0

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1.\\xa0\\xa0\\xa0 Department members received RIT training but were not trained on how or when to call a mayday, a missing component that would prove critical to the outcome of this incident.\\xa0

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2.\\xa0\\xa0\\xa0 The importance of being a student of every fire.

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3.\\xa0\\xa0\\xa0 The need to acknowledge our own weaknesses and see where we have opportunities to improve.

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4.\\xa0\\xa0\\xa0 The importance of not judging others, regardless of their opinions.

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5.\\xa0\\xa0\\xa0 The value of learning from LODD reports and near-miss reports.

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6.\\xa0\\xa0\\xa0 How many little mistakes add up and lead to catastrophe.

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7.\\xa0\\xa0\\xa0 How brain function changes under stress and how our apparent \\u201ccommon sense\\u201d will be non-existent.

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8.\\xa0\\xa0\\xa0 The impact of tragedy on family members.

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9.\\xa0\\xa0\\xa0 Tragic outcomes can happen to any of us\\u2026 ANY of us!

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Thank you to our sponsors:

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Midwest Fire: MidwestFire.com
Branding Iron Marketing: BrandingIron.com

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\\xa0

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Intro music

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Safety Dance (1982)

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Men Without Hats

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GMC - Virgin Records

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\\xa0

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Guest Contact Information

\\n

Lionel Crowther
ljncrowther@gmail.com

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\\xa0

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The Phoenix Society for Burn Survivors
http://www.phoenix-society.org/resources/entry/lionel-and-joanna-crowther

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Ontario Professional Firefighters Association Magazine Article
http://digital.imedianorthside.com/i/111487/44

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Situational Awareness Matters! website

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http://www.samatters.com/programs-keynote/eventschedule/

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Upcoming Events Schedule

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Contact Rich Gasaway

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http://www.samatters.com/programs-keynote/eventschedule/

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612-548-4424

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Listed in: Education

SAM 034 | Firefighting: It's a whole new ballgame

Published: Dec. 16, 2014, noon
Duration: 42 minutes 50 seconds

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612-548-4424

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Listed in: Education

SAM 033 | Interview with Deputy Chief Adam Farrar

Published: Dec. 9, 2014, noon
Duration: 42 minutes 40 seconds

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612-548-4424

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Listed in: Education

SAM 032 | Twelve Ways to Situational Awareness

Published: Dec. 2, 2014, noon
Duration: 21 minutes 58 seconds

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1. Conduct 360-degree size ups: The thorough 360-degree size-up is the foundation of incident situational awareness. It allows you to figure out what the problem is before you go throwing solutions around. It can be very helpful to find out the solution you are planning to implement isn\\u2019t going to fix the problem\\u2026 before things go wrong.

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Listed in: Education

SAM 031 | Interview with Elyria Captain Joe Pronesti

Published: Nov. 25, 2014, noon
Duration: 1 hour 9 minutes 46 seconds

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612-548-4424

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Listed in: Education

SAM 030 | Interview with Brooklyn Park Fire Chief Ken Prillaman

Published: Nov. 18, 2014, noon
Duration: 41 minutes 16 seconds

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Listed in: Education

SAM 029 | Interview with Spokane Assistant Fire Chief Brian Schaeffer

Published: Nov. 11, 2014, noon
Duration: 1 hour 20 seconds

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6. How Spokane Fire is using the skills of a psychologist to help develop emotional intelligence, build incident scene situational awareness, and recover from traumatic incidents.

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Show notes at: www.SAMatters.com/29/

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Thank you to our sponsors:

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Midwest Fire: MidwestFire.com
Branding Iron Marketing: BrandingIron.com

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\\xa0

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Culture and Situational Awareness (article referenced in the podcast)
http://www.samatters.com/culture-and-situational-awareness/

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Guest Contact Information
Assistant Chief Brian Schaeffer
Spokane Fire Department
bschaeffer@spokanecity.org

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Situational Awareness Matters! website
www.SAMatters.com

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On-Line Academy
http://www.samatters.com/situational-awareness-matters-academy/

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Upcoming Events Schedule

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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612-548-4424

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Listed in: Education

SAM 028 | Interview with technology guru Darrell O'Donnell

Published: Nov. 4, 2014, noon
Duration: 52 minutes 49 seconds

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The interview was recorded on Sunday, October 19. By the time this podcast airs, listeners will know, yesterday, October 22^nd, a man shot and killed a soldier here in Ottawa. This happened across the street from our hotel. For those who may be interested, I will post some pictures in the show notes that I took from the balcony moments following the shooting. We live in a world that has many challenges. Please, do everything you can to ensure your situational awareness is strong and remain vigilant on, and off the job.

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Guest contact information:

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Darrell O\'Donnell, P.Eng.

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Founder & Principal Coach

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Technology In OPS

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p: +613.627.2454 x700

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1.888.978.8337 x 700 (toll free)

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Darrell.odonnell@technologyinops.com

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twitter: @darrello

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Thank you to our Sponsors:

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Midwest Fire: www.MidwestFire.com

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Branding Iron: www.BrandingIron.com

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\\xa0

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Situational Awareness Matters! website

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http://www.samatters.com/situational-awareness-matters-academy/

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\\xa0

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On-Line Academy

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Upcoming Events Schedule

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http://www.samatters.com/programs-keynote/eventschedule/

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Contact Rich Gasaway

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612-548-4424

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Listed in: Education

SAM 027 | Interview with Jeff Dill and Less Karpluk

Published: Oct. 28, 2014, 11 a.m.
Duration: 48 minutes 56 seconds

Listed in: Education

SAM 026 | Interview with Comox Fire Chief Gord Schreiner

Published: Oct. 21, 2014, 11 a.m.
Duration: 57 minutes

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On this episode you\\u2019ll learn about:\\xa0

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1.The StopBad initiative that\\u2019s sweeping its way across Canada, thanks to the one-man crusade being mounted by Chief Schreiner.

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2.Innovative training ideas being used by Comox Fire Training Center \\u2013 including heating up their rescue dummies in a sauna to give them a thermal footprint and how they designed their training center with heated doors to allow the thermal imagers to reveal a hot door.\\xa0

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3.How they\\u2019re using \\u201cCall signs for life\\u201d and why that may revolutionize how accountability is being done.

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4.How they use the acronym TAP (Team, Air and Position) during accountability reports.\\xa0

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5.How they use the SAVE acronym during size up (Search/Rescue, Attack, Vent and Exposures)\\xa0

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6.How the four C\\u2019s of communications and improve situational awareness (Connect, Convey, Clarify and Confirm)

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Our Sponsor
Midwest Fire
www.Midwestfire.com

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\\xa0

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Our Guest

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Fire Chief Gord Schreiner
firehall@comox.ca

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\\xa0

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Situational Awareness Matters!

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http://www.samatters.com/programs-keynote/eventschedule/

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Upcoming Events Schedule

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Close Call Survivor Website

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Listed in: Education

SAM 025 | Mayday! A firefighter falls through a weakened floor.

Published: Oct. 14, 2014, 11 a.m.
Duration: 45 minutes 27 seconds

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612-548-4424

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Listed in: Education

SAM 024 | Firefighter involved in apparatus accident. A close call survival story

Published: Oct. 7, 2014, 11 a.m.
Duration: 41 minutes 40 seconds

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Listed in: Education

SAM 023 | Three feet from death. An interview with Captain John Lightly - Part 2

Published: Oct. 2, 2014, 11 a.m.
Duration: 1 hour 57 seconds

\\n\\n

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Situational Awareness Matters! website

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http://www.samatters.com/situational-awareness-matters-academy/

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On-Line Academy

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Upcoming Events Schedule

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http://www.samatters.com/programs-keynote/eventschedule/

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Close Call Survivor Website

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\\xa0

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Contact Rich Gasaway

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612-548-4424

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Listed in: Education

SAM 022 | Three feet from death. An interview with Captain John Lightly - Part 1

Published: Sept. 30, 2014, 11 a.m.
Duration: 52 minutes 12 seconds

\\n\\n

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Situational Awareness Matters! website

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http://www.samatters.com/situational-awareness-matters-academy/

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On-Line Academy

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Upcoming Events Schedule

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http://www.samatters.com/programs-keynote/eventschedule/

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Close Call Survivor Website

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Contact Rich Gasaway

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612-548-4424

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'

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Listed in: Education

SAM 021 | Interview with Sean Balantic - A close call survivor story

Published: Sept. 22, 2014, 11 a.m.
Duration: 36 minutes 45 seconds

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\\xa0Situational Awareness Matters! website

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http://www.samatters.com/situational-awareness-matters-academy/

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On-Line Academy

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Upcoming Events Schedule

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http://www.samatters.com/programs-keynote/eventschedule/

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Close Call Survivor Website

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Contact Rich Gasaway

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\\n

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612-548-4424

\\n'

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Listed in: Education

SAM 020 | Interview with Fire Chief Patrick Kenny

Published: Sept. 15, 2014, 11 a.m.
Duration: 33 minutes 8 seconds

Listed in: Education

SAM 019 | Investigator Steven Hough Interview

Published: Sept. 8, 2014, 11 a.m.
Duration: 54 minutes 40 seconds 1.How his training paid off under the stress of gunfire.

\\n

2.How he experienced the Fog of War, and he explains in detail what that means.

\\n

3.How he used a combat breathing technique to keep himself calm.

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4.Why it is so important to get yourself mentally and physically prepared for the fight.

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FEATURE TOPIC

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An Okaloosa County Sheriff\\u2019s Investigator shot three times while working to take a violent fugitive into custody received the Medal of Valor from the Okaloosa County Sheriff\\u2019s Office today. His fellow OCSO officers involved in the incident were also recognized for their bravery.

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Investigator Steve Hough was working outside the suspect\\u2019s Milton home December 9th, 2011 as part of a U-S Marshals Service perimeter team. There was very little area to provide cover and the suspect, Christopher Lewis, abruptly came out of the house with guns in each hand and began firing at officers. Investigator Hough returned fire but was shot once in the face and two times in the leg. Lewis did not stop firing until all his ammunition was gone. Lewis received multiple gunshot wounds that eventually proved fatal.

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Investigator Hough put himself at personal risk to ensure Lewis did not escape, knowing the threat he posed to others.

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If you have experienced or witnessed a near miss and would like to be interviewed on this show, visit my companion site:

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www.CloseCallSurvivor.com and click on the Contact Us link. Thank you, in advance, for sharing your lessons learned so others may live.

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Press release: Officer Steven Hough received Medal of Valor

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http://www.sheriff-okaloosa.org/wp-content/pdfs/newsreleases/2012/Jan.%2030%20-%20Medals%20of%20Valor%20and%20Medals%20of%20Merit.pdf

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Situational Awareness Matters! website

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http://www.samatters.com/situational-awareness-matters-academy/

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On-Line Academy

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Upcoming Events Schedule

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http://www.samatters.com/programs-keynote/eventschedule/

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Close Call Survivor Website

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Contact Rich Gasaway

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612-548-4424

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Listed in: Education

SAM 018 | Interview with Aurora (CO) Fire Lt. Sean Dolan

Published: Sept. 1, 2014, 11 a.m.
Duration: 1 hour 3 minutes 25 seconds 1.Having gut feelings (known as intuition) and how he ignored the warning signs of his intuition. He recognized the conditions and what needed to be done and, as he stated: Talked myself out of it.

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2.How he felt like he was going to die in the fire and listen to him describe the felling of \\u201ccalm\\u201d that came over him when he felt the end was near. This phenomenon was also shared in Episode 9 with close call survivor John Wright as he lay down to die. If you haven\\u2019t listened to that interview, you\\u2019ll want to go back and do so.

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3.He mentions several times during the interview our inherent need to WIN when fighting a fire and how this motivation to beat the fire almost cost him his life.

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4.Why he thinks it would have been beneficial to have an officer inside with him.

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5.How he suffered from auditory exclusion (a barrier to situational awareness) and how he, literally, was deaf. He didn\\u2019t hear any radio traffic during his time inside.

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6.How training may be setting firefighters up for failure because the conditions during training are unrealistic and firefighters always make aggressive, interior attacks and they always win \\u2013 and this is not reality.

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7.How the sense of urgency to get the job done overcame him and his valuable advice to slow down.

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8.How he is applying what he learned from that incident in his new capacity as a company officer and how he instructs his crews to tell him when they think things are going bad.

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If you have experienced or witnessed a near miss and would like to be interviewed on this show, visit my companion site:

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www.CloseCallSurvivor.com and click on the Contact Us link. Thank you, in advance, for sharing your lessons learned so others may live.

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Aurora Fire Department
https://www.auroragov.org/LivingHere/PublicSafety/Fire/index.htm

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Situational Awareness Matters! website

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http://www.samatters.com/situational-awareness-matters-academy/

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On-Line Academy

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Upcoming Events Schedule

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http://www.samatters.com/programs-keynote/eventschedule/

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Close Call Survivor Website

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Contact Rich Gasaway

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http://vimeo.com/25100035

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612-548-4424

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Listed in: Education

SAM 017 | Interview with Doug Abernathy - Indianapolis Fire Department

Published: Aug. 25, 2014, 11 a.m.
Duration: 49 minutes 55 seconds

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Normally, when I conduct an interview, I like to stop along the way and ask questions and engage in a discussion with my guest. This story is so compelling and so impactful, I simply could not bring myself to interrupt Chief Abernathy\\u2019s telling of events.\\xa0

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Video from the Athletic Club fire

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United States Fire Administration Technical Report

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http://www.usfa.fema.gov/downloads/pdf/publications/tr-063.pdf

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Indianapolis Star article

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http://archive.indystar.com/article/99999999/NEWS06/110204013/The-Athletic-Club-fire-1992

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Situational Awareness Matters! website

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http://www.samatters.com/situational-awareness-matters-academy/

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On-Line Academy

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Upcoming Events Schedule

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http://www.samatters.com/programs-keynote/eventschedule/

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Close Call Survivor Website

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Contact Rich Gasaway

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612-548-4424

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Listed in: Education

SAM Special Episode 002 | Near Miss Expert Panel Discussion at FRI in Dallas

Published: Aug. 22, 2014, 11 a.m.
Duration: 1 hour 25 minutes 41 seconds 1.A live training burn near-miss involving the crazing of a facepiece.

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2.A haz-mat call near-miss involving a Freon leak.

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3.An EMS call near-miss involving a patient with weapons

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You can visit them at www.FirefighterNearMiss.com

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If you have experienced or witnessed a near miss and would like to be interviewed on this show, visit my companion site:

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www.CloseCallSurvivor.com and click on the Contact Us link. Thank you, in advance, for sharing your lessons learned so others may live.

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Situational Awareness Matters! website

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http://www.samatters.com/situational-awareness-matters-academy/

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On-Line Academy

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Upcoming Events Schedule

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http://www.samatters.com/programs-keynote/eventschedule/

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Close Call Survivor Website

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Contact Rich Gasaway

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612-548-4424\\xa0

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Listed in: Education

SAM 016 | Impact of Fatigue on Situational Awareness

Published: Aug. 18, 2014, 11 a.m.
Duration: 19 minutes 55 seconds

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Situational Awareness Matters! website

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http://www.samatters.com/situational-awareness-matters-academy/

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On-Line Academy

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Upcoming Events Schedule

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http://www.samatters.com/programs-keynote/eventschedule/

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Close Call Survivor Website

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Contact Rich Gasaway

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612-548-4424

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Listed in: Education

SAM 015 | Radio Traffic Can Impact Situational Awareness

Published: Aug. 11, 2014, 1:06 p.m.
Duration: 17 minutes 38 seconds

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Listed in: Education

SAM 014 | Interview with Louisiana State Fire Training Director Dave Casey

Published: Aug. 2, 2014, 2:36 p.m.
Duration: 55 minutes 13 seconds

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Listed in: Education

SAM 013 | Training for Failure

Published: July 25, 2014, 11 a.m.
Duration: 24 minutes 11 seconds

Listed in: Education

SAM 012 | Interview with Fire Chief Alan Predmore - Buckley (WA) Fire Department

Published: July 18, 2014, 11 a.m.
Duration: 40 minutes 25 seconds

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Listed in: Education

SAM 011 | Interview with Seattle Fire Department Training Chief Phil Jose

Published: July 11, 2014, 11 a.m.
Duration: 1 hour 6 minutes 12 seconds

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SAM 010 | Interview with Jack Sullivan - Responder Safety Institute

Published: July 10, 2014, 11:34 p.m.
Duration: 40 minutes 47 seconds

Listed in: Education

SAM 009 | Interview with Captain John Wright - Close Call Survivor

Published: June 27, 2014, 11 p.m.
Duration: 1 hour 1 minute 20 seconds

Listed in: Education

SAM 008| Another false alarm - A tale of complacency

Published: June 20, 2014, 11 p.m.
Duration: 18 minutes 56 seconds

Listed in: Education

SAM Special Episode 001 | International Fire EMS Safety & Health Week

Published: June 16, 2014, 11 p.m.
Duration: 50 minutes 46 seconds

Listed in: Education

SAM 007 | Captain Jeff Bowen Line of Duty Death

Published: June 13, 2014, 11 p.m.
Duration: 18 minutes 2 seconds

Listed in: Education

SAM 006 | Wayne Williams Interview on safety and situational awareness

Published: June 6, 2014, 11 p.m.
Duration: 55 minutes 49 seconds

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Listed in: Education

SAM 005 | Emotions, decision making and situational awareness

Published: May 30, 2014, 11 p.m.
Duration: 16 minutes 8 seconds -\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0 To allow Landscape Services to continue in and complete the cutting operation instead of the engine crew

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-\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0 The scene should have been better illuminated for a safer operation utilizing quartz or tower lighting.

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-\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0 Allow the cutter a 10" safety perimeter, and only the cutter announces when it is to be entered after chain brake is applied.

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-\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0 Minimum use of turnout pants for all members involved in cutting event. Administration is currently determining if chaps should be placed on fire apparatus.

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-\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0 Training video on chain saw safety was recorded to be distributed throughout the department for transparency and increased awareness

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You can visit them at www.FirefighterNearMiss.com

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And you have experienced or witnessed a near miss and would like to be interviewed on this show, visit my companion site:

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www.CloseCallSurvivor.com and click on the \\u201ccontact us\\u201d link. Thank you, in advance, for sharing your lessons learned so others may live.

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INFORMATION

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If you\\u2019re interested in attending a live event, you can check out the Situational Awareness Matters Tour Stop schedule at: SAMatters.com. Click on the Program and Keynotes tab just below the header, then click on the \\u201cEvents Schedule\\u201d tab. If I\\u2019m in your area, I hope you\\u2019ll consider attending a live event.

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If you\\u2019re not able to attend a live event, consider signing up for the SAMatters On-Line Academy. The Academy contains videos and articles that cover the same content as a three-day live tour event, delivered in 14 modules you can go through at your own pace, from your own computer. The Academy Plus version of the Academy includes four books that are referenced throughout the Academy. The Plus version is a great bargain because the tuition simply covers the cost of the books\\u2026 making the Academy free!

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Just click on the link below the header on the SAMatters home page titled \\u201cOn-Line Academy.\\u201d

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SAMatters COMMUNITY Question

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This question comes from a reader whose department hosted a Situational Awareness Matters Tour Stop in 2012.

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QUESTION: Recently,\\xa0several members of my department attended a wildland firefighting program. On the first day the instructors never said a thing about situational awareness even though the topic is covered in the curriculum. On the second day the lead instructor asked the question: \\u201cWhat is situational awareness.\\u201d The room fell silent and then the instructor proceeded to explain situational awareness in a way that was lame and confusing\\xa0and then promptly moved on to another topic.

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The members from my department in the program asked several questions about SA. The instructors not only could not answer the questions, they seemed perturbed that we asked them any questions at all. How can we improve instructors\' understanding of situational awareness?

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ANSWER: The problem with teaching situational awareness is it\'s not exactly a simple concept to learn, yet alone teach. Many instructors haven\'t taken the time to learn the neuroscience essential to be a good instructor on the topic. It has taken me seven years of intense study to even begin to understand the complexities of situational awareness and I am learning new things daily. Sadly, some instructors simply won\'t say they don\'t know the answer. Or worse, they teach SA inappropriately.

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I recently had a student tell me he was taught situational awareness at a conference by an instructor who was an attorney. The student told me it was disastrous and he left the session confused and angry. Unfortunately I have seen and heard of similar accounts to this one far to often. One of the goals of the Situational Awareness Matters! website is to help fix this problem. There is a huge gap between what most first responders and industrial workers know about situational awareness and what they need to know. I am trying to close that knowledge gap. While there are some educational materials for sale on my website, there are also more than 200 free articles on a wide range of situational awareness topics.

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CLOSING

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That it! Episode 5 is complete. Thank you for sharing some of your valuable time with me today. I sincerely appreciate your support of my mission.

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If you like the show, please go to iTunes, and search for SAMatters Radio and subscribe to the podcast and leaving your feedback and a 5-star review. This will help others find the show.

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You can also sign up for the free SAMatters monthly newsletter by visiting www.SAMatters.com and clicking the red box on the right side of the home page.

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Be safe out there. May the peace of the Lord, and strong situational awareness, be with you always.

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You\\u2019ve been listening to the Situational Awareness Matters Radio show with Dr. Richard B. Gasaway. If you\\u2019re interested in learning more about situational awareness, human factors and decision making under stress, visit SAMatters.com. If you\\u2019re interested in booking Dr. Gasaway for an upcoming event, visit his personal website at RichGasaway.com

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Situational Awareness Matters! website

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http://www.samatters.com/situational-awareness-matters-academy/

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On-Line Academy

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Upcoming Events Schedule

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http://www.samatters.com/programs-keynote/eventschedule/

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Close Call Survivor Website

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Contact Rich Gasaway

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612-548-4424

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Listed in: Education

SAM 004| The 360 degree size up role in situational awareness

Published: May 23, 2014, 11 p.m.
Duration: 18 minutes 21 seconds

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Listed in: Education

SAM 003 | Situational Awareness - Clues and Cues

Published: May 16, 2014, 11 p.m.
Duration: 20 minutes 55 seconds 1.Positive and negative clues and cues that form situational awareness.

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2.We will share a near-miss event where a first responder was nearly run over by a fire department command vehicle.

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3.And we will address a dilemma where a listener shares his concern about his department training officer and the seemingly lack of interest in conducting mayday and rapid intervention training because, as the listener writes\\u2026 He thinks it will never happen here.

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FEATURE TOPIC

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As we train our employees to improve situational awareness it is important the lessons include a list of both positive and negative clues and cues that a worker must understand in order to develop and maintain strong situational awareness. In the context of developing situational awareness, positive and negative does not mean good and bad. Rather, positive and negative means present and absent. Let me explain.

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Not all clues and cues are created equal

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In the process of developing situational awareness it all starts with perception. Or, if you\\u2019re a fan of the Boyd OODA loop, observation. Name calling aside, it all begins with capturing the clues and cues in your environment and then processing them into meaning something. The problem is, some of the clues and cues\\u2026 are not there. Really! They are absent. You cannot see them or hear them. But nonetheless, they may be as important as any clue or cue you can see or hear. Thus, situational awareness is formed based on what you see and hear and what you do not\\xa0see and hear.

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Positive clues and cues

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The positive clues and cues are the easiest to detect because they can be seen and heard. Understanding them, on the other hand is a completely separate matter and one that I have written and spoken about extensively. Notwithstanding the challenges with comprehension, it is relatively easy to train a responder on what to look and listen for at an emergency scene. At a fire scene, some of the positive clues and cues might be smoke, flame, construction (and decomposition), victims and wind. For a sick person, some positive clues and cues might be respirations and lung sounds, pulse, blood pressure, skin color and temperature, and pupil size and reactions. These are all clues and cues that can be seen or heard.

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Negative clues and cues

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Negative clues and cues are much harder to detect and may also be more difficult to comprehend their meaning, especially the first time they are encountered. Because negative clues and cues are not actually there \\u2013 they cannot be seen or heard \\u2013 they can slip by a responder rather easily.

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One of the examples I like to share during a program is to ask \\xa0a young person in the room if sick kids cry. They always respond in the affirmative. Then I ask them if really sick kids cry harder. Again, they respond in the affirmative. Then I find a seasoned medical responder in the audience and ask them if really sick kids cry. They always say NO! Why?

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Because really sick kids \\u2013 the ones on death\\u2019s doorstep \\u2013 do not cry. This is a negative clue that means a lot to a medical care team. If a responder did not know better, they might be lulled into thinking the kid who is quiet is not not as sick as the kid who is crying.

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Novices v. Experts

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When it comes to identifying positive clues and cues, novices and experts are about evenly matched. Again, notwithstanding there may be huge differences in the understanding of what the clues and cues mean, both are able to see and hear the same things. However, when it comes to negative clues and cues, the expert\\u2019s performance towers above the novice. To be able to SEE and HEAR clues and cues that are absent requires a deep understanding of what clues and cues should be present, yet are not.

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This requires expert knowledge. An expert can look at a situation and draw a completely different conclusion about what is happening and how bad the situation is simply by combining the positive and negative clues and cues. What\\u2019s even more amazing is, the expert may be doing this subconsciously. That\\u2019s right. The expert may be unaware they are comparing the situation with what they have stored as typical situations and identifying absent clues and cues that prime recognition.

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Advice

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Novice officers should be assigned a mentor and spend time shadowing the expert during critical incidents that require decisions. The mentor can ask the novice to identify the clues and cues and draw a conclusion. The expert can then either affirm the conclusion or refute it with the addition of negative clues and cues the novice is unaware of. This can also be done in training scenarios and simulations using videos.

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When experts draw different conclusions than novices, the simple act of the novice asking how the expert drew their conclusion might leave the expert without a good answer. This is because the expert may be doing the processing of negative clues and cues subconsciously. It may be hard for the expert to bring to words how they know what they know. This tacit knowledge (unconscious knowledge) is truly what separates experts from novices. An expert committed to sharing their knowledge will display patience and allow the novice to ask questions about how command decisions are made. Expert commanders, don\\u2019t think of this as defiance. Think of it as learning.

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Discussions

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1. Identify and discuss some specific positive and negative clues and cues for various work environments an employee may encounter (e.g., residential dwelling fire, motor vehicle accident scene, cardiac, etc.).

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2. Discuss some strategies for teaching employees and supervisors on how to identify both positive and negative clues and cues.

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3. Following the completion of a task, discuss the positive and negative clues and cues captured and evaluated that helped form situational awareness.

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SITUATIONAL AWARENESS NEAR MISS LESSON LEARNED

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This lesson comes to us from the Firefighter Near Miss Reporting System, where lessons learned become lessons applied.

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COMMAND VEHICLE NEARLY BACKS OVER FF ROLLING HOSE.

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January 16, 2013

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At about 1730 hours companies were dispatched to [location omitted] for an unknown fire. A resident could see flames. During the process of leaving the scene, The BC backed his vehicle and almost hit Lt. who was rolling a fire hose length behind the chief\\u2019s vehicle on the road.

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The B/C involved in the near-miss had responded to the fire call and arrived as the second due Battalion Chief. The first due BC had responded and established Command for a field fire behind a building. I observed the crew and the lieutenant picking up hose. The weather was very cold and I only had on my station uniform and highway safety vest, I went back to the command vehicle and cleared with him to leave the scene. Upon returning to my vehicle I walked wide observing the rear of my car, removed and folded my vest, dropping it on the ground as I tried to place it back in the driver\\u2019s door pocket, I had to pick it up refold it and put it in the door properly.

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When I got back in the car I remember it was cold and realized that I had left the passenger side window(s) open. I put up the (front) driver\\u2019s side window, adjusted the heater to high and sat there to warm up. I then looked behind through the vehicle mirrors and started backing. As soon as I backed up, I heard someone yell. I looked and saw someone at my rear window. I then realized that I had also opened my rear passenger side window and that is why I heard someone yell.

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I got out of the car and made face-to-face communications with the lieutenant. He said: It\\u2019s OK, Chief you almost got me. I am OK. I asked: What are you doing? I saw he was rolling a hose and he did not directly answer. I also observed that he had a 1-3/4 roll of hose partially in his hands. He then moved the hose rolling to the side of the road and I left the scene. I re-entered my vehicle, realized the rear window was down, put up my (rear) passenger window and left the scene.

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A few days later the Incident Commander (BC) called me and asked if I was aware that that I had hit the lieutenant. I said: Yes, but did I hit him or did you yell and he got out of the way? I also said it had disturbed me, because of my EGH position and my concern and passion for firefighter safety. I said: How would it look if the EGH guy ran someone over? He said he wanted to make sure I reviewed the incident with the lieutenant, and that there have been other backing incidents that have happened recently. I assured him I would.

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The next shift, I met with the lieutenant. He and I discussed the incident and each of our parts of the event. I apologized for almost backing into him, since it could have caused death or injury. We discussed what went wrong. I explained the events from my point of view. I reviewed what I did in accordance with our policy and explained to him about the delay that caused me to take a longer time, resulting in me not seeing him move into that area, between the time I got in my car and the time I tried to leave. I cited the weather being cold, the open window, turning on my heater.

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The lieutenant could not explain why he was rolling hose in the street and not on the paved driveway. We discussed what we could do to prevent it again. We discussed items such as, being more aware of your surroundings for both the driver and firefighter in traffic, using and soliciting a second party to assist the driver of single occupant vehicles (Chief\\u2019s, Inspectors, etc.). The Lt. suggested the use of backing alarms on staff vehicles, like the trucks have, that would have alerted him with a noise.

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We also discussed the practice of After Action Reviews. The Lt. is a Marine Reserve and I asked and he explained the use of an AAR after any event the Marine Corps does. I discussed the use of an AAR and my work with the National Fallen Fire fighters Foundation.

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LESSONS LEARNED

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Members should follow all SOPs for backing procedures and work in teams having company officers supervising the work of firefighters and acting as safety officers. Drivers should use backers, making special a request when staff vehicles, such as chief\\u2019s cars and vehicles with one person don\\u2019t have a second person to back them up. Drivers, most importantly chief officer\\u2019s, must maintain situational awareness about how exposure to extreme environmental temperatures can lead to extra time needed between tasks. Staff vehicles should be fitted with Backup alarms.

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You can visit them at www.FirefighterNearMiss.com

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If you have experienced or witnessed a near miss and would like to be interviewed on this show, visit my companion site:

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www.CloseCallSurvivor.com\\xa0

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Click on the contact us link. Thank you, in advance, for sharing your lessons learned so others may live.

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INFORMATION

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If you are interested in attending a live event, you can check out the Situational Awareness Matters Tour Stop schedule at: SAMatters.com. Click on the Program and Keynotes tab just below the header, then click on the Events Schedule tab. If I\\u2019m in your area, I hope you will consider attending a live event.

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If you are not able to attend a live event, consider signing up for the SAMatters On-Line Academy. The Academy contains videos and articles that cover the same content as a three-day live tour event, delivered in 14 modules you can go through at your own pace, from your own computer. The Academy Plus version of the Academy includes four books that are referenced throughout the Academy. The Plus version is a great bargain because the tuition simply covers the cost of the books\\u2026 making the Academy free!

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Just click on the link below the header on the SAMatters home page titled On-Line Academy.

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SAMATTERS COMMUNITY QUESTION

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This question comes from an SAMatters reader.

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QUESTION: Our department training officer doesn\'t think we need to train on rapid intervention and mayday because he thinks it will never happen here. Can you make any suggestions about how we can get him to understand anyone, anywhere, can have a mayday and need rapid intervention?

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ANSWER: Thanks for writing in with the question. It is one thing to have a member in denial of the potential of your department having a mayday or needing a rapid intervention. It takes my concern to a whole new level when it\'s your training officer. I don\'t know your training officer so my advice here is unqualified but I\'m going to go on a limb and say your training officer is either complacent or afraid of something.

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He may be complacent because your department has NEVER had a mayday or a near-miss even closely resembling a casualty event. Rest assured, unless your department is somehow devoid of all risk associated with performing the skills of public safety providers, you are at-risk. There are ways to reduce risk, and to some degree manage risk. But there is no way to completely avoid risk. Living in the denial of the potential of a mayday is actually adding risk, which is not where you want to be.

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I would recommend first talking to the training officer one-on-one in a non-threatening manner. Try to appeal to his sense of logic. It may be helpful to look for near-miss or casualty event that have occurred in communities similar to yours. I\'m sure they\'re out there. And I\'m sure those departments never thought they\'d have a casualty event either. Ask the training officer to allow line personnel to train on skills that would help prevent a recurrence of that casualty in your town.\\xa0

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If the one-on-one approach does not work, consider finding a member who has a good relationship with the training officer and who is an advocate for your cause. Ask him or her to approach the training officer and make an appeal. Finally, if neither of those work, consider gathering the support of a group of firefighters to advance your cause. There\'s strength in numbers. Avoid being confrontational. You\'ll catch more bees with honey than you do with vinegar.

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CLOSING

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Thank you for sharing some of your valuable time with me today. I sincerely appreciate your support of my mission.

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If you like the show, please go to iTunes, and search for SAMatters Radio and subscribe to the podcast and leaving your feedback and a 5-star review. This will help others find the show.

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You can also sign up for the free SAMatters monthly newsletter by visiting www.SAMatters.com and clicking the red box on the right side of the home page.

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Be safe out there. May the peace of the Lord, and strong situational awareness, be with you always.

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You have been listening to the Situational Awareness Matters Radio show with Dr. Richard B. Gasaway. If you\\u2019re interested in learning more about situational awareness, human factors and decision making under stress, visit SAMatters.com. If you are interested in booking Dr. Gasaway for an upcoming event, visit his personal website at RichGasaway.com

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Situational Awareness Matters! website

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http://www.samatters.com/situational-awareness-matters-academy/

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On-Line Academy

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Upcoming Events Schedule

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http://www.samatters.com/programs-keynote/eventschedule/

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Close Call Survivor Website

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Contact Rich Gasaway

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612-548-4424

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Listed in: Education

SAM 002 | Complacency

Published: May 9, 2014, 11 p.m.
Duration: 24 minutes 24 seconds 1.Habits, routines and complacency.

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2.We will look at a near-miss event where tunnel vision and complacency may have flawed situational awareness.

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3.And we will address a question from an SAMatters community member about how to make mayday training more realistic.

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FEATURE TOPIC

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We all know we have habits. Some of them are good habits. And some of them are\\u2026well\\u2026 not so good. The less often talked about cousin of a habit is a routine. Habits and routines can definitely impact your situational awareness in both good and bad ways.

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But where do habits and routines come from? Does a habit turn into a routine? Or does a routine turn into a habit? Do habits and routines prevent complacency or do they contribute to complaceny? All good questions. Let\\u2019s explore habits, routines and complacency.

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Habits

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Webster defines a habit as: A\\xa0behavior pattern acquired by frequent repetition or physiologic exposure that shows itself in regularity or increased facility of performance;\\xa0an acquired mode of behavior that has become nearly or completely involuntary.

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Routines

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Webster further defines a routine as a habitual or mechanical performance of an established procedure.

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So, by definition, routines are habits formed from following established procedures. Thus, by definition then, habits are only routines when they are formed from following procedures. But we have many habits that are formed while not following formally established procedures.

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The chicken or the egg

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The definitions offer up the age-old, or should I say the \\u201cegg old\\u201d question: What came first, the chicken or the egg? In the context of this topic, the question is: Do habits form routines or do routines form habits? An argument could be made for either to come first. Your routines can become your comfortable habits. Your habits can be developed into formal routines.

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Enter complacency

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Webster defines complacency as: Self-satisfaction especially when accompanied by unawareness of actual dangers or deficiencies. It is very unfortunate that complacency has turned into a habit for some workers. Some have become satisfied and comfortable in doing things in ways that are dangerous to the point they have become unaware (or arguably, uncaring) about the dangers. The dangers are no longer seen as dangerous. This can have catastrophic consequences.\\xa0

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Contagious complacency

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A complacent worker can \\u201cinfect\\u201d other workers as well. When this happens, the consequences can be significant. In fact, an entire work group can become complacent. And worst of all, an entire department or organization can become complacent. When this happens, the workers can sink into a comfortable rut and become arrogant.

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When this happens, employees can begin to believe they are so good at what they do that bad outcomes will never happen to them\\u2026 because they never have. The success of past outcomes can contribute to complacency, especially when risky behavior is rewarded (seemingly) with good outcomes).\\xa0 When workers perform in ways that are not consistent with best practices \\u2013 and get away with it (i.e., no bad outcome) \\u2013 it can build their confidence that is based in luck, not ability.

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False confidence

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When workers experience successful outcomes, this builds confidence. This, unto itself, is not a bad thing so long as the success was based on performance that is consistent with best practices. However, all success builds confidence. Meaning success resulting from luck also builds confidence, albeit a false confidence.

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Psychologists that study the behavior of gamblers see this all the time. A gambler wins because they seemingly have some \\u201cstrategy\\u201d for beating the odds \\u2013 the mathematical probabilities of risk and return. Their success gives them confidence which can, in turn, increase their risk taking.

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Over the long run, a gambler who thinks they can beat the odds is likely going to lose\\u2026 a lot. But not every gambler is a loser over the long run. There is a small number whose luck runs longer than others and certain games are based on the strategy of one player versus another\\u2026 and of course\\u2026 the ability to \\u201cbluff\\u201d your opponent. But there\\u2019s no bluffing dangerous machinery or hazardous environments in the work setting.

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Observing workers who have found long term luck can give others workers a false confidence that they too can cheat the system and be successful.

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In the end, the casino will win. If you doubt this, only look at the lavishness of a casino. Those structures and fixtures are built on the losses of gamblers whose luck ran out.

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Chief Gasaway\\u2019s advice

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To overcome the curse of complacency, workers must first be aware of the affliction they are facing. This awareness comes from becoming a student of best practices. This involves learning about best practices and comparing what your organization does to other best practices in your profession. Read casualty reports to learn how workers get hurt and killed. Then compare the circumstances, situational awareness and decision making of catastrophic outcomes to how your organization does things.

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When you see inconsistencies between established best practices and how your organization does things, it may be time to start asking the hard questions. Why does your organization do things differently than best practices dictate? Have you found a better way to get the job done? Is your better way safe? Or have you just been lucky?

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Avoid judging bad outcomes that others experience. Oftentimes when workers read a casualty report they can judge the performance of others without turning that harsh judgment on themselves or on their own organization. We can be lulled into thinking the worker that experienced the bad outcome was less competent where, in fact, maybe their luck ran out.

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Discussions

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1. Discuss areas where your organization may have become complacent in training or performance.

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2. Discuss areas where you have become personally complacent in your application of best practices.

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3. Discuss ideas about how to break the cycle of complacency in your organization.

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SITUATIONAL AWARENESS NEAR MISS LESSON LEARNED

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This lesson comes to us from the Firefighter Near Miss Reporting System, where lessons learned become lessons applied.

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COMPLACENCY AND LACK OF SITUATIONAL AWARENESS NEARLY DELIVER SHOCKING SURPRISE.

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Saturday, August 19, 2006

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We were dispatched for a report of "smoke coming from the grass" on the side of the highway. It was a rainy, humid, and foggy afternoon, so right away we were guessing that it was a motorist who saw fog and thought it was smoke as had been the case many times before. The engine crew responded and initially was unable to locate anything, went in service, and then on their way back to quarters located the smoke. Upon investigating, they found what appeared to be an approximately 18" corrugated metal pipe coming up out of the ground in the grassy area just off the right shoulder of the highway.

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The lip of the pipe was only a couple inches above the surface and was near the ditch that ran along the tree line. It appeared to be some sort of sewer pipe, and one side of the lip was bent over like it had been hit or damaged. The crew used a shovel to dig around the pipe and then a pry bar in and around the pipe to bend the lip clear of the opening. They then noticed an extremely large amount of heat coming from the pipe (too hot to touch) and then noticed that the rain water inside the pipe was literally boiling.

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They also thought that they felt the ground vibrating slightly around the pipe. As they pondered what they were looking at, our Assistant Chief came on the radio and questioned if it could have anything to do with the highway light poles. Sure enough, the crew looked up, and there was a light pole about 100" away (perpendicular to the highway) and all you could see was the very top of it above the trees. The crew dropped their tools and retrieved the "AC HotStik" from the engine, which indicated that the pipe was in fact energized.

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Construction was being done in the area, and a Department of Transportation (DOT) crew was working about a quarter-mile away. They were summoned to the scene. The DOT workers put on their electrical safety gear and used their insulated electrical tools to pull a large wiring harness up and out of the water-filled pipe. They were in the area trying to figure out why the highway lights were not working. This shorting electrical equipment was the reason why.

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The DOT workers said that the wiring carried about 480 volts of electricity and is supposed to be buried underground unnoticeable from the surface. The scene was turned over to DOT and the engine crew cleared.

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LESSONS LEARNED

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When the call went out, complacency reared its ugly head in our thinking that it was just a motorist seeing fog. However, I don\\u2019t believe that this contributed to the incident being a "near-miss." The Captain on scene does admit though that there was a bit of tunnel vision on their part in that they saw the pipe and assumed it was some sort of sewer pipe.

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It had never crossed their minds that it could be electrical until the Assistant Chief mentioned it on the radio. She credits his intervention with possibly preventing an electrocution had they continued. I think this incident is a good reminder to always be aware of your surroundings.

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Don"t be a moth to the flames (or smoke). Look up and around you for anything that could be related to what you"re investigating. This was an unusual event. However, I do believe that voltage-detection devices (i.e. our "AC HotStik") are under-utilized and should be one of the first tools coming off the rig more often during utility emergencies/investigations.

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You can visit them at www.FirefighterNearMiss.com

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If you have experienced or witnessed a near miss and would like to be interviewed on this show, visit my companion site:

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Click on the \\u201ccontact us\\u201d link. Thank you, in advance, for sharing your lessons learned so others may live.

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INFORMATION

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If you are interested in attending a live event, you can check out the Situational Awareness Matters Tour Stop schedule at: SAMatters.com. Click on the Program and Keynotes tab just below the header, then click on the \\u201cEvents Schedule\\u201d tab. If I am in your area, I hope you will consider attending a live event.

\\n

\\xa0

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If you are not able to attend a live event, consider signing up for the SAMatters On-Line Academy. The Academy contains videos and articles that cover the same content as a three-day live tour event, delivered in 14 modules you can go through at your own pace, from your own computer. The Academy Plus version of the Academy includes four books that are referenced throughout the Academy. The Plus version is a great bargain because the tuition simply covers the cost of the books\\u2026 making the Academy free!

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Just click on the link below the header on the SAMatters home page titled On-Line Academy.

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SAMatters COMMUNITY Question

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This question comes from the Q&A session held at the end of the Training For Failure program.

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QUESTION: What can we do to ensure our mayday training program is more realistic?

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ANSWER: Thanks Chris for the question. It was easier for me to demonstrate my answer in the webinar because I was able to make sounds that I am not going to be able to replicate here in the newsletter. That aside, one of the ways to make training realistic is to increase the stress level of participants by making the incident look, feel, smell and sound as real as possible.

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The example I shared with Chris has to do with simulating a mayday. If you are simulating a crew calling a mayday, then make it sound REAL over the radio.

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During your drills, make sure the company that calls a mayday sounds like they are REALLY in distress. Have them give incomplete or partial information as to their whereabouts and why they need help. When they key the radio, have them only give a partial message and then have the radio go silent. Have their voice be so garbled that it is unreadable.

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That simple change in radio communications will be enough to raise the stress level of your commander. If you want to see the difference in performance, do it once with regular (non-stressed) voices. Then do it again with stressed communications. I think you\'ll see two different outcomes.

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CLOSING

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Thank you for sharing some of your valuable time with me today. I sincerely appreciate your support of my mission.

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If you like the show, please go to iTunes, and search for SAMatters Radio and subscribe to the podcast and leaving your feedback and a 5-star review. This will help others find the show.

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You can also sign up for the free SAMatters monthly newsletter by visiting www.SAMatters.com and clicking the red box on the right side of the home page.

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Be safe out there. May the peace of the Lord, and strong situational awareness, be with you always.

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You have been listening to the Situational Awareness Matters Radio show with Dr. Richard B. Gasaway. If you are interested in learning more about situational awareness, human factors and decision making under stress, visit SAMatters.com.

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If you are interested in booking Dr. Gasaway for an upcoming event, visit his personal website at RichGasaway.com

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Situational Awareness Matters! website

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http://www.samatters.com/situational-awareness-matters-academy/

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On-Line Academy

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Upcoming Events Schedule

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http://www.samatters.com/programs-keynote/eventschedule/

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Books and Videos (Store)

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Firefighter Near Miss Reporting System

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Close Call Survivor Website

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Contact Rich Gasaway

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