SAM 086 | High reliability organizations
This episode defines high reliability organizations and looks at the common threads that have emerged in organizations that embrace HRO philosophies. We will look at:
\n- \n
- Organizational complexity \n
- Teamwork \n
- How knowledge supersedes rank \n
- Communications \n
- Accountability \n
- Feedback \n
- Compressed time constraints \n
- Sensitivity to operations \n
- Reluctance to simplify \n
- Preoccupation with failure \n
- Deference to expertise \n
- Resilience \n
Our sponsor:
\nMidwest Fire
MidwestFire.com
References for this episode
\n- \n
- Baker, D.P., Day, R., & Salas, E. (2006). Teamwork as an essential component of high-reliability organizations.\xa0Health Serv Res.\xa0Aug;41(4 Pt 2):1576-98.
\n - McKeon, L.M., Oswaks, J.D., & Cunningham P.D. (2006). Safeguarding patients: complexity science, high reliability organizations, and implications for team training in healthcare.\xa0Clin Nurse Spec.\xa0Nov-Dec;20(6):298-304; quiz 305-6.
\n - Roberts, K.H. & Rousseau, D,M. (1989). Research in nearly failure-free, high-reliability organizations: having the bubble.\xa0IEEE Trans Engin Manage.\xa0May 36(2):132-9.
\n - Weick, K.E., & Sutcliffe, K.M.(2001). Managing the unexpected: assuring high performance in an age of complexity. San Francisco: Jossey-Bass. \n
\xa0
\nIntro music
\nSafety Dance (1982)
\nMen Without Hats
\nGMC - Virgin Records
\n\xa0
\nSituational Awareness Matters! website
\n\n\xa0
\nFirefighter Near Miss Reporting System
\nhttp://www.firefighternearmiss.com/
\n\xa0
\nContact Rich Gasaway
\n\n\n612-548-4424