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b'Hey all, Warehouse and Operations as a Career is in Bolingbrook Illinois today, I\\u2019m Marty and I\\u2019ve looked up Phillip and Lavoil, you\\u2019ll remember Phillip from several previous episodes, he\\u2019s shared his thoughts on a wealth of subjects with us before, and Lavoil\\u2019s visited us twice I think, I believe the last time was episode 58 where he talked about operating the slip-sheet machine!
\\nPhillip, thanks for taking a few minutes with WAOC today Sir!
\\nPHILLIP \\u2013
\\nLast night we were talking and you brought up Customer Service a couple of times during the conversation. I\\u2019ve talked a little on Customer Service here at WAOC but I don\\u2019t know that we\\u2019ve really delved into it as we should yet. You know, I believe every position has customers, if I\\u2019m an outbound forklift driver my customer could be considered the order selector or if I\\u2019m in Sanitation I think I would be considering the crew my Customer. I think we all, anyone in any position has a customer, I mean theirs someone where one of our responsibilities is to make their job easier, or help them be more efficient, really by performing our job to the best of our ability we can help someone else do theirs better right?
\\nPHILLIP \\u2013
\\nLavoil, welcome back to WAOC and thanks for sitting with us today Sir!
\\nLAVOIL \\u2013
\\nSO Lavoil, you work at a facility as a 3rd party, being in the unloading segment of the industry you have your Customer or Account and the over the road driver as your customers. How are those relationships different from one another in regards to Customer Service for you?
\\nLAVOIL \\u2013
\\nAs you know I think a lot about the warehouse or operations associate. How do ya\\u2019ll relate Customer Service to your employees?
\\nIs the Orientation process a component of your Customer Service towards your employees Phillip?
\\nI know you each of you work out of your Bolingbrook Office here in Illinois but you both have a Corporate office in Texas. You deal with not only payroll, but AP/AR, HR, and even Benefits, they can be our customers, too right?
\\nCustomer Service -
\\nhttps://study.com/academy/lesson/what-is-customer-service-definition-types-role-in-marketing.html
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