#168: When To Raise VC Capital and When to Avoid It, and What to Consider When Building Out a Sales and Customer Success Process with You Mon Tsang

Published: June 12, 2023, 9:05 p.m.

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This week\'s guest is You Mon Tsang.

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You Mon is the founder and CEO of ChurnZero, which helps subscription businesses fight churn with a real-time Customer Success platform. Before ChurnZero,\\n he was the CMO of Vocus (now Cision) and CEO of its marketing automation business unit, OutMarket. He is a serial entrepreneur, having founded four software companies, including ChurnZero, Biz360, and Engine140.\\xa0

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You can find You Mon on LinkedIn:\\xa0https://www.linkedin.com/in/youmon

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If you\\u2019re a CS leader, be a part of the most impactful Customer Success study yet. It takes around six minutes.\\xa0www.churnzero.com/2023study

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