Special Encore Presentation: Culture Driven Growth with guest Jimmy Kirchdorfer, CEO of ISOC Industries and Marilyn Suttle, author of customer service book, Whos Your Gladys?

Published: June 1, 2010, 7 a.m.

b'Hear how ISOC Industries, a Kentucky-based company that supplies polyethylene pipe, has grown from $7 Mil to over $250 Mil in 17 years. Learn how they approach their acquisitions and why they have \\u201cno budgets/no entitlements/no jerks\\u201d policies.'