97: To Build, or Not to Build - Jane Portman of Userlist

Published: Aug. 1, 2019, 10 a.m.

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While Ben\\u2019s on vacation, Derrick welcomes another podcast host who can commiserate with him about email automation.

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Jane Portman is a UI/UX expert and consultant who hosts the UI Breakfast Podcast and co-founded Userlist.io. She describes what it takes to create a customer messaging tool.

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Today\\u2019s Topics Include:

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  • Product Priorities: Slow, steady, and quality
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  • Lifestyle Business: Overall goal is to replace consulting with SaaS recurring revenue
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  • Challenges: Limited development time and resources; slow growth rate to adopt mission-critical product
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  • To Build, or Not to Build: Avoid feature creep by focusing on what to add or improve
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  • Playbook Post: 10 steps to successfully position a product
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  • Launch Process: People are waiting for the right time for the right tool for their business
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  • Customer Conversations: Pre-product interviews about problem to be solved; followed by product demos to grant access to beta version for feedback
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  • Finding Customers: Landing page, updates, stories, sign-ups, mailing list, and more
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  • We\\u2019re out of Beta! Simple and straight-forward product launch plan and strategy
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  • Generic Illustrations: Product design trend that has to end
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  • Email Experiences: Educate people on how to ethically use email to serve their business
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Links and resources:

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User Onboarding: The Ultimate Guide for SaaS Founders

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UI Breakfast Podcast

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Userlist.io

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UI Breakfast on Twitter

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Userlist.io on Twitter

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Behind the Scenes of Our Upcoming Public Launch

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How We Used April Dunford\\u2019s 10-Step Method to Overhaul Positioning at Userlist

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AoP Episode 91: Feeling Superhuman with Rahul Vohra

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Product Hunt

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Hacker News

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Drip

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MailChimp

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Humans of Flat Design on Twitter\\xa0

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Paul Jarvis

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MicroConf

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Art of Product on Twitter

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Derrick Reimer Website

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Derrick Reimer on Twitter

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Ben Orenstein Website

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Ben Orenstein on Twitter

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Tuple

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Tuple\\u2019s Pair Programming Guide

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StaticKit

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Level

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Level Retrospective

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Level Manifesto

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