79: Moving out of Alpha

Published: March 18, 2019, 10 a.m.

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Ben shares that Tuple is now out of alpha and into beta, which is an arbitrary marker of stability and feature ability. The move is working as planned by serving as a way for customers to choose to opt in or out, depending on if they want it now or wait until it\\u2019s launched.

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Derrick choose to steer away from such labels with Level, but understands they might have been beneficial to clearly denote the product\\u2019s progress.

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Today\\u2019s Topics Include:

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  • Ben\\u2019s in onboarding mode with Tuple; spent February selling, people pre-pay first month
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  • Where are these people coming from? Inbound interest via email list
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  • Derrick\\u2019s next high-level thing to do is proactively recruit key teams, but how?
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  • No more free trials for Level; Derrick has no qualms about asking people to pay for it
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  • Tuple\\u2019s always testing new pricing, so some prices were tweaked recently
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  • Two New Tuple Things: Ability to control resolution of call from guest side, and retrospective added to discuss how product and company are better than last week
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  • Notifications feature in Level finally shipped on Friday; Derrick\\u2019s responding to feedback
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  • Level\\u2019s Potential Golden Metric: Switching rate from Slack
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  • If it\\u2019s not worth paying for, why not? Feeling ready and right, not forcing a decision
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Links and resources:

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Art of Product on Twitter

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Derrick Reimer Website

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Derrick Reimer on Twitter

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Ben Orenstein Website

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Ben Orenstein on Twitter

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Level

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Tuple

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Drip

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Clearbit Enrichment

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Patrick McKenzie on Twitter

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Brian Casel on Twitter

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