Things Its Good to Be Good At
b"This is a new chapter in our podcasts and it explores a range of competencies and skills that are really good to be good at for successful account management that leads to high levels of client retention. From listening, to talking, for managing up down and across, Stephen Covey regularly and eloquently reminded us to sharpen the saw. Our partner Randy Salisbury wrote the final podcast in this chapter. All of us have noted and lamented that the same kind of mentors that each of us were privileged to have when we started in business, just don't seem to exist to the same degree in the modern business world today."