The 4th Commandment Always Protect your Clients Interests
b'Sometimes the smallest pronouns really mean a lot. At Tenacity, we can\\u2019t avoid the moniker of \\u201cconsultants\\u201d when we describe what we do, so we make every effort not to act like consultants when we engage the work with our clients. We want them to view us as partners, i.e. a small group that they trust enough to handle, on an outsourced basis, the strategy and implementation of best practices around client retention.'