Where did that come from?
\nTenacity Commandment #3: Expect Your Client To Have Expectations You Didn\u2019t Expect They Would Have.
\nThe third of the original Ten Commandments instructs us not to take the name of the Lord in vain. That can be a particularly difficult temptation when a client expectation surfaces that seems completely out of left field. But, it does happen, so just expect it to.