\u201cPeople don\u2019t care how much you know about them \u2013 if \u2013 they know how much you care about them.\u201d I don\u2019t remember who actually said that, in order to attribute the quote \u2013 maybe Harvey MacKay, but at Tenacity, we believe this is largely true.
\nHaven\u2019t you ever been flattered by someone you know, but maybe not terribly well, when they remember something about you that you find surprising? That\u2019s happened to me more often than I\u2019d like to admit, particularly if I have very little recollection of comparable details about them. Surely we had a conversation some time ago and shared this kind of personal information with one another \u2013 our kids, our work, our interests. But they remembered and I didn\u2019t \u2013 or maybe I was just too self absorbed to have asked in the first place. That\u2019s definitely possible too. Nonetheless, I\u2019m really flattered because they\u2019ve made me feel as though I\u2019m important to them. It\u2019s nice to feel valued. It\u2019s really nice to make other people feel valued.