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A team leader has the responsibility of always achieving at a higher level. How do your priorities influence the quality of your team? What are the biggest mistakes leaders make? Who should you be serving? On this episode, we talk about expectations, responsibilities and what a leader should truly provide to the people they lead and serve.
"A team leader has two responsibilities. One is to the agents they serve, and the second is to the clients their agents serve." -Jeff Cohn
Takeaways + Tactics
At the start of the show, we talked about the importance of constantly innovating and improving, and the necessity of training. Next, we talked about the importance of remembering the two things you\\u2019re competing for and why accountability is crucial. We also talked about how to \\u201ccontrol the uncontrollable\\u201d in your business, and how leaders can always anticipate obstacles.
We also discussed:
How leaders inspire superior performance
Why lead generation isn\\u2019t enough
The importance of a team leader\\u2019s ability to remove obstacles
All real estate teams and brokerages compete for clients and talent. If you want to build a team that goes the distance, you have to have a unique selling proposition for both. What makes your team valuable to employees will not translate to what is valuable for clients. If you want to know that you have good service, sales alone won\\u2019t cut it as a metric. Surveys, repeat business and referrals tell you if your agents aren\\u2019t providing a great service \\xa0to their clients. You have to equip your agents with a unique and superior selling proposition, so they can take to that consumer.
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