BROADCASTS.com

b'

In this episode, Chris and Christian dish out real talk on the ongoing rivalry between Parts and Service teams at many Dealerships. They share crazy stories they\\u2019ve witnessed behind the scenes and 3 key ideas to improve collaboration, communication, and understanding between these critical departments. It all comes down to empathy, inclusion, and mutually beneficial incentives when properly aligned. Chris even describes what to look for in Parts and Service Managers who \\u201cget it\\u201d and are willing to lead the charge in transforming toxic attitudes and culture. With some effort on both sides, it is possible for Parts and Service teams to work together as closely as best friends - and the entire Dealership benefits with revenue boosting teamwork.

0:00 - 13:00 Intro and Our New Youtube Channel

13:00 - 21:00 News

21:00 - 31:00 Can Parts and Service Be Friends

#servicemanagement #department #technician\\xa0

Discounted Offers for Training and Books in Description Below \\u2b07\\u2b07\\u2b07

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.\\xa0
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here:
https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System:
https://swiy.co/F-lq

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup