Service Drive Revolution with Chris Collins
Got a question for the show? Call us at 1-833-3-ASK-SDR! Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution. All from the automotive industries #1 go-to guy for Fixed Operations; Chris Collins. Listen, and enjoy!Podcasts
Pricing Your Auto Repair Shop's Value
Published: Dec. 15, 2023, 8 a.m.Duration: 8 minutes 3 seconds
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2023 Service Coaching Truths Reviving Dealers' Bottom Lines | SDR #271
Published: Dec. 11, 2023, 8 a.m.Duration: 35 minutes 31 seconds
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Q & A | Guidance to Level Up into a Service Manager Role
Published: Dec. 8, 2023, 8 a.m.Duration: 6 minutes 27 seconds
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Assessing 2023 with High Expectations of Ourselves | SDR #270
Published: Dec. 4, 2023, 8 a.m.Duration: 33 minutes 53 seconds
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The 90-Day Plan to Train Standout Service Advisors
Published: Dec. 1, 2023, 8 a.m.Duration: 9 minutes 19 seconds
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Can Parts & Service Collaborate? Ideas to End the Department Rivalry | SDR #269
Published: Nov. 27, 2023, 8 a.m.Duration: 33 minutes 3 seconds
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Service Advisor Stuck With Too Many Appointments? Heres What To Do | Q & A
Published: Nov. 24, 2023, 8 a.m.Duration: 5 minutes 44 seconds
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5 No-Brainer Ways to Keep Your Best Technicians Happy | SDR #268
Published: Nov. 20, 2023, 8 a.m.Duration: 21 minutes 59 seconds
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Becoming a Rockstar Internal Service Advisor
Published: Nov. 17, 2023, 8 a.m.Duration: 8 minutes 58 seconds
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Keeping Your Service Advisors Engaged, Motivated, and Driven to Succeed | SDR #267
Published: Nov. 13, 2023, 8 a.m.Duration: 31 minutes 1 second
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Tips for Selling More Alignments
Published: Nov. 10, 2023, 8 a.m.Duration: 9 minutes 6 seconds
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How To Be A Top Performing Technician | SDR #266
Published: Nov. 6, 2023, 7 a.m.Duration: 51 minutes 50 seconds
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Authorization vs Diagnosis -Which is Better?
Published: Nov. 3, 2023, 7 a.m.Duration: 14 minutes 7 seconds
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6 Game-Changing Traits of the Highest-Performing Service Advisors | SDR #265
Published: Oct. 30, 2023, 7 a.m.Duration: 52 minutes 16 seconds
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Expert Tips for Bridging the Tech & Service Advisor Communication Gap
Published: Oct. 27, 2023, 7 a.m.Duration: 19 minutes 40 seconds
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Smart Ways to Overcome Parts Shortages | SDR #264
Published: Oct. 23, 2023, 7 a.m.Duration: 32 minutes 14 seconds
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How to Handle Rogue Employees in the Auto Dealership
Published: Oct. 20, 2023, 7 a.m.Duration: 10 minutes 19 seconds
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Secrets of The Irreplaceable Service Manager | SDR #263
Published: Oct. 16, 2023, 7 a.m.Duration: 59 minutes 15 seconds
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Leading Your Technicians To Success
Published: Oct. 13, 2023, 7 a.m.Duration: 8 minutes 22 seconds
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The Role Of The Shop Foreman | SDR #262
Published: Oct. 9, 2023, 7 a.m.Duration: 31 minutes 59 seconds
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How To Deal With An Aggressive Service Director
Published: Oct. 6, 2023, 7 a.m.Duration: 13 minutes 9 seconds
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Why Your CSI Sucks | SDR #261
Published: Oct. 2, 2023, 7 a.m.Duration: 29 minutes 53 seconds
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Strong Service Advisor Metrics
Published: Sept. 29, 2023, 7 a.m.Duration: 7 minutes 18 seconds
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Automotive Recruitment Strategies for 2023 w/ Steve Johnson | SDR #260
Published: Sept. 25, 2023, 7 a.m.Duration: 32 minutes 58 seconds
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Never Turn Away Walk-Ins
Published: Sept. 22, 2023, 7 a.m.Duration: 7 minutes 1 second
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Should Your Service Drive Be Open On Sundays? | SDR #259
Published: Sept. 18, 2023, 7 a.m.Duration: 25 minutes 27 seconds
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Negotiating Salary, Appt. Scheduling, Updating Customers
Published: Sept. 15, 2023, 7 a.m.Duration: 15 minutes 35 seconds
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How to Run a Profitable Detail Dept | SDR #258
Published: Sept. 11, 2023, 7 a.m.Duration: 42 minutes 25 seconds
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Tracking the Quote Through to the Sale
Published: Sept. 8, 2023, 7 a.m.Duration: 5 minutes 41 seconds
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90% of Performance is Mental w/ Zach Sorensen | SDR #257
Published: Sept. 4, 2023, 7 a.m.Duration: 35 minutes 43 seconds
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How to Reduce Chaos in the Drive
Published: Sept. 1, 2023, 7 a.m.Duration: 8 minutes 52 seconds
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New LIVE Training for Service Managers | SDR #256
Published: Aug. 28, 2023, 7 a.m.Duration: 37 minutes 38 seconds
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Dealing With Anxiety As A Service Advisor
Published: Aug. 25, 2023, 7 a.m.Duration: 17 minutes 4 seconds
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Service Dept. Biggest Missed Profit Opportunities | SDR #255
Published: Aug. 21, 2023, 7 a.m.Duration: 22 minutes 46 seconds
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Increasing Productivity & Professionalism in the Drive
Published: Aug. 18, 2023, 7 a.m.Duration: 5 minutes 40 seconds
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How to Get Your Service Dept. In Shape | SDR #254
Published: Aug. 14, 2023, 7 a.m.Duration: 28 minutes 2 seconds
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How to Fairly Dispatch Work Between Hungry Techs
Published: Aug. 11, 2023, 7 a.m.Duration: 12 minutes 55 seconds
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Red Flags: How To Spot a Poorly-Run Dealership | SDR #253
Published: Aug. 7, 2023, 7 a.m.Duration: 22 minutes 24 seconds
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What About Customer-Supplied Parts?
Published: Aug. 4, 2023, 7 a.m.Duration: 7 minutes 35 seconds
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Why You Should Move Your Best Salesperson to Service | SDR #252
Published: July 31, 2023, 7 a.m.Duration: 33 minutes 7 seconds
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My Techs Don't Want to Work Saturdays
Published: July 28, 2023, 7 a.m.Duration: 6 minutes 3 seconds
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How Do You Pay Techs On Warranty Work? | SDR #251
Published: July 24, 2023, 7 a.m.Duration: 17 minutes 11 seconds
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Setting Up Acquisition For Service Customers
Published: July 21, 2023, 7 a.m.Duration: 7 minutes 37 seconds
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How to Design a Winning Service Advisor Pay Plan | SDR #250
Published: July 17, 2023, 7 a.m.Duration: 20 minutes 28 seconds
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Top-Performing Games For Technicians
Published: July 14, 2023, 7 a.m.Duration: 4 minutes 8 seconds
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How To Reduce Employee Turnover & Increase Engagement | SDR #249
Published: July 10, 2023, 7 a.m.Duration: 32 minutes 22 seconds
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My Service Manager Keeps Undermining Advisors
Published: July 7, 2023, 7 a.m.Duration: 3 minutes 26 seconds
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Car Business Divorce Rate: How to Have A Successful Marriage in the Car Business | SDR #248
Published: July 3, 2023, 7 a.m.Duration: 18 minutes 37 seconds
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Holding Your Staff Accountable
Published: June 30, 2023, 7 a.m.Duration: 11 minutes 4 seconds
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How To Stay On Top When Business Is Booming | SDR #247
Published: June 26, 2023, 7 a.m.Duration: 21 minutes 19 seconds
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Working With Family At A Car Dealership
Published: June 23, 2023, 7 a.m.Duration: 4 minutes 51 seconds
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Effective Communication With Your Technician As A Service Advisor | SDR #246
Published: June 19, 2023, 7 a.m.Duration: 23 minutes 47 seconds
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How To Move Up From Foreman To Manager
Published: June 16, 2023, 8:18 p.m.Duration: 5 minutes 43 seconds
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How To Manage a Slow Month | SDR #245
Published: June 12, 2023, 7 a.m.Duration: 15 minutes 6 seconds
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Decreasing Apathy In The Service Drive
Published: June 9, 2023, 7 a.m.Duration: 6 minutes 19 seconds
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Why Service Managers Make the Best General Managers | SDR #244
Published: June 5, 2023, 7 a.m.Duration: 21 minutes 58 seconds
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Getting Promoted From Service Manager To General Manager
Published: June 2, 2023, 7 a.m.Duration: 5 minutes 59 seconds
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Tips To Become A Great Service Manager | SDR #243
Published: May 29, 2023, 7 a.m.Duration: 28 minutes 22 seconds
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Ensuring Success As A New Service Manager
Published: May 26, 2023, 7 a.m.Duration: 3 minutes 56 seconds
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How To Get More Customers This Summer | SDR #242
Published: May 22, 2023, 7 a.m.Duration: 32 minutes 28 seconds
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What Are The Key Features Of A Perfect Service Department?
Published: May 19, 2023, 7 a.m.Duration: 5 minutes 3 seconds
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10 Reasons Why Your Customers Leave | SDR #241
Published: May 15, 2023, 7 a.m.Duration: 31 minutes 37 seconds
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How Much Money Do Service Advisors Make?
Published: May 12, 2023, 7 a.m.Duration: 4 minutes 42 seconds
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Is Service Training As Valuable As Sales Training? | SDR #240
Published: May 8, 2023, 7 a.m.Duration: 30 minutes 4 seconds
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Independents vs. Dealerships
Published: May 5, 2023, 7 a.m.Duration: 6 minutes 20 seconds
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What Service Drives Can Learn From the Bud Light Controversy | SDR #239
Published: May 1, 2023, 7 a.m.Duration: 39 minutes 6 seconds
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Everything Goes Right But the Customer Is Still Upset
Published: April 28, 2023, 7 a.m.Duration: 8 minutes 17 seconds
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The Pros And Cons Of Building A Bench | #SDR 238
Published: April 24, 2023, 7 a.m.Duration: 26 minutes 28 seconds
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What's the Best Profit & Retention Video to Show My Owner?
Published: April 21, 2023, 7 a.m.Duration: 4 minutes 48 seconds
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Should Service Managers Drive The Shuttle? | SDR #237
Published: April 17, 2023, 7 a.m.Duration: 30 minutes 46 seconds
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Building Healthy Habits As A Service Advisor
Published: April 14, 2023, 7 a.m.Duration: 8 minutes 29 seconds
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How To Manage Up When My Boss Is Clueless | SDR #236
Published: April 10, 2023, 7 a.m.Duration: 23 minutes 48 seconds
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Why Don't We Talk About The Service Advisor Shortage?
Published: April 7, 2023, 7 a.m.Duration: 5 minutes 57 seconds
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The Benefits Of AI In the Service Drive | SDR #235
Published: April 3, 2023, 7 a.m.Duration: 20 minutes 29 seconds
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Tiered Subscription Services In The Drive
Published: March 31, 2023, 7 a.m.Duration: 6 minutes 13 seconds
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Can Tablets & Video Inspections Save Your Service Drive? | SDR #234
Published: March 27, 2023, 7 a.m.Duration: 21 minutes 15 seconds
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Mending Fences With An Abusive Owner
Published: March 24, 2023, 7 a.m.Duration: 11 minutes 36 seconds
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Identifying And Handling A Toxic High Performer | SDR #233
Published: March 20, 2023, 7 a.m.Duration: 25 minutes 9 seconds
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Selling Service When Setting Appointments
Published: March 17, 2023, 7 a.m.Duration: 8 minutes 45 seconds
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John Taylor: From Porter to Dealer Principal | SDR #232
Published: March 13, 2023, 8 a.m.Duration: 26 minutes 29 seconds
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Getting Upper Management On Board With Expansion
Published: March 10, 2023, 8 a.m.Duration: 6 minutes 58 seconds
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5 Characteristics Of High-Quality Technicians | SDR #231
Published: March 6, 2023, 8 a.m.Duration: 18 minutes 54 seconds
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Attracting Advisors In Remote Areas
Published: March 3, 2023, 8 a.m.Duration: 10 minutes 45 seconds
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How To Motivate the Unmotivated | SDR #230
Published: Feb. 27, 2023, 8 a.m.Duration: 26 minutes 28 seconds
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Handling A Sacred Cow Who Doesn't Own Their Mistakes
Published: Feb. 24, 2023, 8 a.m.Duration: 9 minutes 40 seconds
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How Obsession Inspires Higher Performance | SDR #229
Published: Feb. 20, 2023, 8 a.m.Duration: 29 minutes 48 seconds
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Who Should Dispatch Work?
Published: Feb. 17, 2023, 8 a.m.Duration: 9 minutes 17 seconds
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What Dealers Get Wrong About Gross Profit | SDR #228
Published: Feb. 13, 2023, 8 a.m.Duration: 36 minutes 11 seconds
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How Can I Prevent Tech Comebacks?
Published: Feb. 10, 2023, 8 a.m.Duration: 6 minutes 31 seconds
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The Best Ways To Manage Your Time | SDR #227
Published: Feb. 6, 2023, 8 a.m.Duration: 28 minutes 27 seconds
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Getting Back On Track In Your Automotive Business
Published: Feb. 3, 2023, 8 a.m.Duration: 6 minutes 46 seconds
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How To Deal With Angry Customers | SDR #226
Published: Jan. 30, 2023, 8 a.m.Duration: 27 minutes 27 seconds
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Rude Service Managers
Published: Jan. 27, 2023, 8 a.m.Duration: 11 minutes 9 seconds
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How To Avoid Burnout In Work & In Life | SDR #225
Published: Jan. 23, 2023, 8 a.m.Duration: 39 minutes 25 seconds
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Do Dealerships Have Culture?
Published: Jan. 20, 2023, 8 a.m.Duration: 9 minutes 25 seconds
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5 Ways To Tell You if Your Business is Running You | SDR #224
Published: Jan. 16, 2023, 8 a.m.Duration: 30 minutes 53 seconds
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The Next Step To Increase Your CSI
Published: Jan. 13, 2023, 8 a.m.Duration: 5 minutes 53 seconds
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How To Make The Most Out Of 2023 In Your Automotive Business | SDR #223
Published: Jan. 9, 2023, 8 a.m.Duration: 34 minutes 25 seconds
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Dealing With Disgruntled General Managers
Published: Jan. 6, 2023, 8 a.m.Duration: 12 minutes 44 seconds
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How To Sell Bigger Jobs In Your Service Department | SDR #222
Published: Jan. 2, 2023, 8 a.m.Duration: 21 minutes 56 seconds
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Debating Important Service Metrics With A Consultant
Published: March 22, 2021, 7 a.m.Duration: 41 minutes 14 seconds
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What To Do if Your Tech Asks for a Raise & Why CSI Surveys are Dangerous
Published: March 19, 2021, 7 a.m.Duration: 12 minutes 26 seconds
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Will Manufacturers Cut Dealers Out of the Equation with Prof. Daniel A. Crane
Published: March 15, 2021, 7 a.m.Duration: 30 minutes 46 seconds
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Winter Slowdown & 2 Advisors That Don't Get Along
Published: March 12, 2021, 8 a.m.Duration: 12 minutes 32 seconds
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3 Burning Questions from the Service Drive (Ft. Mia, The Chaotic Feminist)
Published: March 8, 2021, 8 a.m.Duration: 37 minutes 17 seconds
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Why it's Important to Change Things Up
Published: March 5, 2021, 8 a.m.Duration: 5 minutes 32 seconds
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The Service Drive of the Future
Published: March 1, 2021, 8 a.m.Duration: 22 minutes 39 seconds
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My Favorite Law In Our New Leadership Training
Published: Feb. 26, 2021, 8 a.m.Duration: 7 minutes 22 seconds
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The Hard Truth of Employee Retention
Published: Feb. 22, 2021, 8 a.m.Duration: 25 minutes 53 seconds
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My Hack To Having A Better Life
Published: Feb. 19, 2021, 8 a.m.Duration: 7 minutes 47 seconds
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What Is Fixed Absorption?
Published: Feb. 15, 2021, 8 a.m.Duration: 18 minutes 30 seconds
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How To Create A System For Success
Published: Feb. 12, 2021, 8 a.m.Duration: 6 minutes 36 seconds
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Why You Can't Hire Techs
Published: Feb. 8, 2021, 8 a.m.Duration: 23 minutes 14 seconds
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The Most Important Thing For A Service Manager To Understand
Published: Feb. 5, 2021, 8 a.m.Duration: 13 minutes 53 seconds
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What Is Leadership?
Published: Feb. 1, 2021, 11:30 a.m.Duration: 26 minutes 28 seconds
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How To Crush Your Goals-- Guaranteed
Published: Dec. 25, 2020, 8:30 a.m.Duration: 10 minutes 50 seconds
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The Service Drive Naughty And Nice List
Published: Dec. 22, 2020, 7 p.m.Duration: 39 minutes 34 seconds
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Do You Want To Increase RO Count?
Published: Dec. 18, 2020, 8:30 a.m.Duration: 10 minutes 20 seconds
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Four Reasons Why Consultants Can't Save Your Service Drive
Published: Dec. 14, 2020, 8:30 a.m.Duration: 26 minutes 37 seconds
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Does Market Size Matter?
Published: Dec. 11, 2020, 8:30 a.m.Duration: 18 minutes 19 seconds
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How to Become a Master of Time Management
Published: Dec. 7, 2020, 8:30 a.m.Duration: 27 minutes 1 second
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Lessons From Bruce Lee - Part 2
Published: Dec. 4, 2020, 8:30 a.m.Duration: 5 minutes 9 seconds
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Throwing the Baby Out With the Bathwater
Published: Nov. 30, 2020, 8:30 a.m.Duration: 35 minutes 30 seconds
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Lessons From Bruce Lee - Part 1
Published: Nov. 27, 2020, 8:30 a.m.Duration: 5 minutes 5 seconds
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What We're Thankful For
Published: Nov. 23, 2020, 8:30 a.m.Duration: 20 minutes 8 seconds
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Self-Care Part 5: How to be Friends With Everyone
Published: Nov. 20, 2020, 8:30 a.m.Duration: 8 minutes 27 seconds
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Empowering Advisors with Celebrity Service Advisor Mia Griggs
Published: Nov. 16, 2020, 8:30 a.m.Duration: 46 minutes 1 second
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Self-Care Part 4: A Game-Changing Secret
Published: Nov. 13, 2020, 8:30 a.m.Duration: 11 minutes 4 seconds
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The Top 10 Reasons Why Customers HATE Service Advisors
Published: Nov. 9, 2020, 11 a.m.Duration: 31 minutes 41 seconds
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Self-Care Part 3: The Key To Unlimited Productivity
Published: Nov. 6, 2020, 11 a.m.Duration: 4 minutes 37 seconds
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The Best Marketing Books of All Time - Part 2
Published: Nov. 2, 2020, 11 a.m.Duration: 40 minutes 7 seconds
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Self-Care Part 2: How to Never Lose Control
Published: Oct. 30, 2020, 10 a.m.Duration: 5 minutes 19 seconds
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The Best Marketing Books of All Time - Part 1
Published: Oct. 26, 2020, 10 a.m.Duration: 29 minutes
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Self-Care Part 1: The Secret to Your Success
Published: Oct. 23, 2020, 10 a.m.Duration: 8 minutes 53 seconds
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How to Retain Technicians
Published: Oct. 19, 2020, 10 a.m.Duration: 36 minutes 30 seconds
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Practice Makes Perfect
Published: Oct. 16, 2020, 10 a.m.Duration: 9 minutes 58 seconds
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Is It Okay To Steal From Your Customers?
Published: Oct. 12, 2020, 10 a.m.Duration: 22 minutes 38 seconds
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The Quickest Way to Sabotage Yourself
Published: Oct. 9, 2020, 10 a.m.Duration: 6 minutes 12 seconds
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The Top 5 Career Moves Service Advisors Can Make
Published: Oct. 5, 2020, 10 a.m.Duration: 40 minutes 21 seconds
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How To Read Employees' Minds
Published: Oct. 2, 2020, 10 a.m.Duration: 6 minutes 16 seconds
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How to Use Tire Season to Steal Market Share
Published: Sept. 28, 2020, 10:30 a.m.Duration: 41 minutes 33 seconds
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How to Win Any Argument
Published: Sept. 25, 2020, 10 a.m.Duration: 7 minutes 45 seconds
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Which Presidential Candidate Is Better For The Auto Industry?
Published: Sept. 21, 2020, 10 a.m.Duration: 42 minutes 47 seconds
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The Best Way To Achieve Consistency
Published: Sept. 18, 2020, 10:30 a.m.Duration: 9 minutes 19 seconds
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When Should You Deviate From Manufacturer Recommended Maintenance?
Published: Sept. 14, 2020, 7 a.m.Duration: 37 minutes 13 seconds
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Every Service Advisor's Holy Grail
Published: Sept. 7, 2020, 10 a.m.Duration: 40 minutes 56 seconds
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The Volunteer's Dilemma
Published: Sept. 4, 2020, 10 a.m.Duration: 6 minutes 51 seconds
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Your Service Department's Secret Weapon-- And It's FREE!
Published: Aug. 31, 2020, 10:30 a.m.Duration: 41 minutes 17 seconds
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The Ostrich Effect
Published: Aug. 28, 2020, 10 a.m.Duration: 5 minutes 38 seconds
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The Top 5 Four-Letter Words Advisors Say
Published: Aug. 24, 2020, 4 a.m.Duration: 31 minutes 4 seconds
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Confirmation Bias
Published: Aug. 21, 2020, 10 a.m.Duration: 7 minutes 13 seconds
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Using Humor To Connect With Customers ft. Andrew Tarvin
Published: Aug. 17, 2020, 10 a.m.Duration: 38 minutes 36 seconds
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Novice Problems Need New Solutions
Published: Aug. 14, 2020, 10 a.m.Duration: 5 minutes 46 seconds
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The Top 5 Things Service Advisors Take For Granted
Published: Aug. 10, 2020, 10:30 a.m.Duration: 46 minutes 18 seconds
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How Expectations Affect Outcomes
Published: Aug. 7, 2020, 10 a.m.Duration: 9 minutes 59 seconds
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Dealerships vs. Independent Shops - Part 2
Published: Aug. 3, 2020, 7 a.m.Duration: 40 minutes 28 seconds
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Pyrrhic Victory
Published: July 31, 2020, 10:30 a.m.Duration: 10 minutes 26 seconds
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Dealerships vs Independent Shops - Part 1
Published: July 27, 2020, 10:30 a.m.Duration: 48 minutes 30 seconds
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The BEST of 2020-- So far...
Published: July 20, 2020, 10:35 a.m.Duration: 33 minutes 41 seconds
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3 KPI's Service Managers are Judged on-- Whether They Know it or Not
Published: July 13, 2020, 10:30 a.m.Duration: 47 minutes 36 seconds
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Drive By - You Are How You Feel
Published: July 10, 2020, 10:35 a.m.Duration: 10 minutes 11 seconds
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Are You an Amateur, or a Pro?
Published: July 6, 2020, 10:35 a.m.Duration: 39 minutes 53 seconds
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Drive By - How to Shatter Your Glass Ceiling
Published: July 3, 2020, 10:30 a.m.Duration: 11 minutes 24 seconds
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Do Service Advisor Personality Tests Work?
Published: June 29, 2020, 10:30 a.m.Duration: 30 minutes 19 seconds
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Drive By - How to Reinvent Yourself
Published: June 26, 2020, 2:21 p.m.Duration: 25 minutes 35 seconds
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Why Less is More For Your Service Drive
Published: June 22, 2020, 10:30 a.m.Duration: 26 minutes 45 seconds
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Drive By - How to Win at Life
Published: June 19, 2020, 10:35 a.m.Duration: 6 minutes 25 seconds
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Why Service Managers Are The Dealers Of The Future
Published: June 15, 2020, 10:30 a.m.Duration: 45 minutes 48 seconds
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Drive By - Finding Your Inner Self
Published: June 12, 2020, 10:35 a.m.Duration: 8 minutes 37 seconds
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What is Your Service Advisors' S.O.S.?
Published: June 8, 2020, 10:30 a.m.Duration: 35 minutes 2 seconds
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Drive By - The Secret Might Just Be To Shut Up
Published: June 5, 2020, 10:35 a.m.Duration: 9 minutes 54 seconds
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How Service Managers Can Stop Their Pay Plan From Changing
Published: June 1, 2020, 10:35 a.m.Duration: 52 minutes 18 seconds
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Drive By - Groundhog’s Day For Service Managers?
Published: May 29, 2020, 10:35 a.m.Duration: 9 minutes 38 seconds
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100th Episode - 6 Advisors That Will Kill Your Service Drive
Published: May 25, 2020, 10:35 a.m.Duration: 35 minutes 8 seconds
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Drive By - What is the Secret to Happiness?
Published: May 22, 2020, 10:35 a.m.Duration: 4 minutes 19 seconds
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The 5 Landmines to Avoid When Reopening
Published: May 18, 2020, 10:35 a.m.Duration: 54 minutes 38 seconds
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Drive By - How to Get UnStuck
Published: May 15, 2020, 10:35 a.m.Duration: 9 minutes 47 seconds
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Should Service Managers Fire Advisors Who Do This?
Published: May 11, 2020, 10:35 a.m.Duration: 51 minutes 42 seconds
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Drive By - Leadership Lessons From Michael Jordan
Published: May 8, 2020, 10:35 a.m.Duration: 11 minutes 36 seconds
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3 Ways to Sell More and Eliminate Sales Objections, with Sunbit Co-Founder Tal Riesenfeld
Published: May 4, 2020, 10:35 a.m.Duration: 56 minutes 24 seconds
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Kill the Things That Have Power Over You
Published: May 1, 2020, 10:30 a.m.Duration: 8 minutes 30 seconds
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Motivating Service Advisors During The Coronavirus Crisis
Published: April 27, 2020, 10:35 a.m.Duration: 50 minutes 1 second
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Drive By - How To Get Everything You Want In Life
Published: April 24, 2020, 10:35 a.m.Duration: 9 minutes 59 seconds
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Should Dealers Pay Service Advisors and Technicians During Lockdown?
Published: April 20, 2020, 10:35 a.m.Duration: 47 minutes 18 seconds
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Drive By - What You Should NEVER Say
Published: April 17, 2020, 10:35 a.m.Duration: 14 minutes 15 seconds
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How to Pet the Dog in a World of Social Distancing
Published: April 13, 2020, 10:35 a.m.Duration: 35 minutes 33 seconds
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Drive By - How To Hit The Play Button
Published: April 10, 2020, 10:35 a.m.Duration: 8 minutes 14 seconds
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SDR Live - How To Increase R.O. Count During The Coronavirus Crisis
Published: April 8, 2020, 10:30 a.m.Duration: 58 minutes 16 seconds
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The 5 DUMBEST Things Service Advisors Say After Getting a "No."
Published: April 6, 2020, 10:35 a.m.Duration: 24 minutes 41 seconds
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Drive By: Truth or Lie?
Published: April 3, 2020, 10:35 a.m.Duration: 8 minutes 2 seconds
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SDR Live - Coronavirus Quarantine Update 2
Published: April 1, 2020, 4:30 p.m.Duration: 1 hour 6 minutes
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4 HIDDEN Ways Parts Can Sell More Labor
Published: March 30, 2020, 10:35 a.m.Duration: 33 minutes 10 seconds
Listed in: Business
Drive By - One Thing You Can Do Every Day
Published: March 27, 2020, 10:35 a.m.Duration: 11 minutes 23 seconds
Listed in: Business
SDR Live - How to Keep Your Advisors Safe From Coronavirus
Published: March 25, 2020, 10:30 a.m.Duration: 43 minutes 3 seconds
Listed in: Business
The Top 5 Things KILLING Service Advisors!
Published: March 23, 2020, 10:35 a.m.Duration: 38 minutes 1 second
Listed in: Business
Drive By - Dress Better Feel Better
Published: March 20, 2020, 10:35 a.m.Duration: 6 minutes 51 seconds
Listed in: Business
The Top 5 Sales Mistakes Advisors Make
Published: March 16, 2020, 10:35 a.m.Duration: 35 minutes 22 seconds
Listed in: Business
Drive-By: How to Avoid Coronavirus Killing Your Service Drive
Published: March 13, 2020, 10:35 a.m.Duration: 5 minutes
Listed in: Business