296 How to Lead a Successful Multigenerational Company with Jeff Garratt
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Welcome to our 3rd interview with\\xa0 Jeffrey L. Garratt, president of Garratt-Callahan. Jeff is back to talk about how to lead a multigenerational company.\\xa0
Garratt-Callahan is the largest privately-owned industrial water treatment company in North America, with offices and manufacturing plans across the United States - in California, Texas, New Jersey, Illinois, and Georgia. It was founded in 1904 by Edward C. Garratt and John Callahan in Seattle, Washington. Jeff is a 4th generation company president and has learned so many lessons over the course of his time at Garratt-Callahan working shoulder-to-shoulder with an excellent team.\\xa0
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In this episode, Jeff Garratt and Trace Blackmore dive into the following questions and touch on so many more:
What are Jeff\\u2019s best practices for a multigenerational company?
How to start the conversation about taking the reins at a legacy company?
How should healthy leaders gracefully remove unhappy family members from a family business?
How has taxation impacted multigenerational companies?
What are all the factors business leaders should consider before attempting growth?
Why is it important for water professionals to have positive relationships with their competitors?
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Bottom line: Jeffrey L. Garratt is going to share advice on how to lead a successful multigenerational company based on the lessons he learned along the way and those passed down to him since the company was founded over 100 years ago.
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Timestamps
Upcoming Events for Water Treatment Professionals [01:00]
Periodic Water Table With James McDonald [6:40]
Interview with Jeffrey L. Garratt, president of Garratt-Callahan Company [9:20]
Lightning Round Questions [35:15]
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Quotes
\\u201cFind the next generation of leaders.\\u201d - Jeffrey L. Garratt\\xa0
\\u201cMy best advice for family members in a multigenerational company: Get involved or let it go.\\u201d - Jeffrey L. Garratt\\xa0\\xa0
\\u201cIf the next generation doesn\\u2019t want to take the company\\u2019s reins, really great people from the company will step up and you have to find them.\\u201d - Jeffrey L. Garratt\\xa0
\\u201cThe people right next to you can give you this unbelievable information and listening to them is a big step in the right direction.\\u201d - Jeffrey L. Garratt\\xa0\\xa0
\\u201cSurround yourself with a bunch of people who care and who want the company to be successful.\\u201d - Jeffrey L. Garratt\\xa0
\\u201cBefore you grow, you\\u2019ve got to know where you want to go, what you want to do, and what kind of company you want to be.\\u201d - Jeffrey L. Garratt\\xa0
\\u201cBe careful not to grow too fast because you can develop a reputation that you don\\u2019t want.\\u201d - Jeffrey L. Garratt\\xa0
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Connect with Jeffrey L. Garratt
Phone: (650) 697-5811\\xa0
Email: jgarratt@g-c.com\\xa0\\xa0
Website: www.garrattcallahan.com\\xa0
LinkedIn: company/garratt-callahan-company/\\xa0
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Links Mentioned
Episode 268 The One With the President of Garratt-Callahan
Episode 295 The One About Keeping Employees Happy with Jeff Garratt
Inc Magazine\\u2019s article about why multigenerational businesses fail\\xa0
Every Person Has A Story Chick-Fil-A training videos
Scaling UP! H2O Academy video courses
AWT (Association of Water Technologies)
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2023 Events for Water Professionals
Check out our Scaling UP! H2O Events Calendar where we\\u2019ve listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.
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Books Mentioned
Revenue Growth Engine by Darrel Amy\\xa0
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Periodic Water Table With James McDonald
What are silicates? What are they used for? What metals do they protect? How quickly do silicates act to form their protective film? What is the most effective pH range for silicates? What is the typical dosage range for silicates? How do you test for them? Does microbiological activity have an impact upon silicates? What other chemistries are silicates often blended with to add additional protection?\\xa0\\xa0\\xa0
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