The NIOSH 5 and Leadership The Jeff Snider Interview 403
In this interview, Dr. Gasaway talks with Jeff Snider about the NIOSH 5 \u2013 or the five most often cited contributing factors in Line of Duty death investigations and lessons for leaders.
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Jeff Snider has served\xa0with the Canadian military as a Special Forces Operator (3 CDO), a Correctional Officer at a maximum-security facility, and 28 years in the Fire Service, serving in the positions of Firefighter, Lieutenant, Captain, K9 Handler, Acting Training Officer and Assistant Chief, in both the Vancouver Fire and Rescue Services, and the Abbotsford Fire Rescue Service.\xa0
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Jeff has been involved as an instructor in the Fire Service since 1997. Outside of the departments\xa0that\xa0he has worked for as a firefighter, he has been fortunate enough to have travelled all over BC, across Canada, and as far south as Mexico and Peru, in his role as an instructor/evaluator.
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Jeff\u2019s role now, as the Chief Instructor for the Practical N Tactical Training Group, allows him to work with like-minded, dedicated instructors, who understand that teaching is an outstanding opportunity to \u201cpour back into\u201d the community that has provided so much to them. He sees this as both a privilege and a pleasure.\xa0
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When Jeff\u2019s not at work, he is spending time with his \u201cMuch Better Half\u201d, his \u201cmutts\u201d, his family and friends. Exercising brain and body is a priority so he will often be lifting something, rolling with his Jiujitsu buddies or reading something. Otherwise, you may find him hiking the woods, building unusual playhouses for his grandchildren or carving things with a chainsaw!
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The NIOSH five are:
1.\xa0\xa0 Improper Risk Assessment
2.\xa0\xa0 Lack of Incident Command
3.\xa0\xa0 Lack of Accountability
4.\xa0\xa0 Inadequate Communications
5.\xa0\xa0 Lack of SOPs or Failure to Follow Established SOPs
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These are the top 5 causal factors that contribute to the ultimate outcomes in the investigated LODD reports. And while we are on the topic, please tell me you are reviewing, personally and with your crew, each and every NIOSH Line of Duty Death report. This is an invaluable resource, made available to all of us. When tragedy strikes our Fire Service family, it is imperative that we don\u2019t lose the lessons that others have paid the highest price.
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These five leading causes can also be attributed to the most common leadership failures, in the Fire Service, and many other organizations as well.
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Here is an outline of what we\u2019ll be talking about today:
1 - Inadequate communications
-\xa0\xa0\xa0\xa0\xa0\xa0 Listen (verbal and non-verbal).
-\xa0\xa0\xa0\xa0\xa0\xa0 How you communicate your message.
-\xa0\xa0\xa0\xa0\xa0\xa0 Clear and concise message.
-\xa0\xa0\xa0\xa0\xa0\xa0 Public speaking skills.
-\xa0\xa0\xa0\xa0\xa0\xa0 No unnecessary messaging.
-\xa0\xa0\xa0\xa0\xa0\xa0 Honest feedback.
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2 - Improper risk assessment
-\xa0\xa0\xa0\xa0\xa0\xa0 360 problems before you start making decisions.
-\xa0\xa0\xa0\xa0\xa0\xa0 Understand the problem before solutions.
-\xa0\xa0\xa0\xa0\xa0\xa0 Spend time with personnel.
-\xa0\xa0\xa0\xa0\xa0\xa0 Understand personnel and their life challenges.
-\xa0\xa0\xa0\xa0\xa0\xa0 Situational awareness.
-\xa0\xa0\xa0\xa0\xa0\xa0 Preplan.
-\xa0\xa0\xa0\xa0\xa0\xa0 Reading people.
-\xa0\xa0\xa0\xa0\xa0\xa0 Self awareness: My values personal life, feelings, reactions.
-\xa0\xa0\xa0\xa0\xa0\xa0 Character: Acting with integrity in line with your values.
-\xa0\xa0\xa0\xa0\xa0\xa0 You can\u2019t fire a canon from a row boat.
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3 - Lack of incident command
-\xa0\xa0\xa0\xa0\xa0\xa0 Someone has to be in charge.
-\xa0\xa0\xa0\xa0\xa0\xa0 Decisive.
-\xa0\xa0\xa0\xa0\xa0\xa0 Take your time when making decisions.
-\xa0\xa0\xa0\xa0\xa0\xa0 Set your ego aside.
-\xa0\xa0\xa0\xa0\xa0\xa0 Use the knowledge of others as a resource.
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4 - Lack of accountability.
-\xa0\xa0\xa0\xa0\xa0\xa0 Character, integrity, commitment, accountable.
-\xa0\xa0\xa0\xa0\xa0\xa0 In line with your values.
-\xa0\xa0\xa0\xa0\xa0\xa0 Be accountable to your personnel.
-\xa0\xa0\xa0\xa0\xa0\xa0 Keep best interest of personnel in mind.
-\xa0\xa0\xa0\xa0\xa0\xa0 Lead up the chain of command.
-\xa0\xa0\xa0\xa0\xa0\xa0 Accountable to the chief.
-\xa0\xa0\xa0\xa0\xa0\xa0 Accountable to the city\u2019s elected and appointed officials.
-\xa0\xa0\xa0\xa0\xa0\xa0 Keep the complaints internal.
-\xa0\xa0\xa0\xa0\xa0\xa0 Focus your energy for good.
-\xa0\xa0\xa0\xa0\xa0\xa0 Accountable to the community.
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5 - Lack of, or failure to, follow standard operating procedures (SOPs).
-\xa0\xa0\xa0\xa0\xa0\xa0 Train on SOPs.
-\xa0\xa0\xa0\xa0\xa0\xa0 Officer need to know SOPs.
-\xa0\xa0\xa0\xa0\xa0\xa0 Make sure SOPs are up to date.
-\xa0\xa0\xa0\xa0\xa0\xa0 Be proactive to know and ensure SOPs are up-to-date.
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About the Host
Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander.\xa0 His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.
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Firefighter Near Miss Reporting System
http://www.firefighternearmiss.com/
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Jeff Snider Contact Information
PracticalNTactical.net
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