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b'Last episode, (#39 with Carlo Capponecheia) was all about an elephant in the room - psychosocial risk.\\xa0 Poorly understood, seemingly complicated, often this is put in the \'ignore basket\', or the \'too hard basket\', or the \'that\'s HR\'s problem to deal with\' basket.\\xa0 Far from a criticism of all of us working in health and safety (me included), it was a reflection on how what got us here (in terms of our knowledge and our experience) won\'t help us get to where we need to go.\\xa0 I personally got a lot out of the interview with Carlo as I sought to improve my understanding, and then to explore what I implore you to do every week - HOW to take positive, effective and rewarding action. \\xa0 This week is in a very similar vein.\\xa0 Bullying you could argue is one kind of psychosocial risks, but I don\'t think it fits neatly into just that category.\\xa0 Nonetheless, it is a risk, it needs to be managed, and it holds great potential to bring positive change in organisations far beyond just solving a negative problem.\\xa0 My guest today Catherine Mattice from Civility Partners is one of the few people I know of who specialise in bullying (hang on, that came out wrong) - whose mission is to help organisations manage the risks and the opportunities, from bullying.\\xa0 Catherine welcome to the Safety on Tap Podcast: \\xa0 \\xa0 Now we\'ve spent most of today focussed on the big picture.\\xa0 I want to acknowledge the\\xa0 very serious and real impact bullies can have on the targets of bullying behaviour.\\xa0 If you or someone you know is having a touch time and needs help, we\'ve got a bunch of links to helplines and resources from around the world, so you don\'t suffer alone - you can get help to work through it. Check these out: http://www.mentalhealthcommission.gov.au/get-help.aspx (Australia) https://www.healthyplace.com/other-info/resources/mental-health-hotline-numbers-and-referral-resources/ (North America) http://www.nhs.uk/Conditions/stress-anxiety-depression/Pages/mental-health-helplines.aspx (United Kingdom) http://www.tnp.no/norway/health/1685-call-mental-helath-line-anywhere-in-europe (Europe) http://togetherweare-strong.tumblr.com/helpline (Other countries) \\xa0 Speaking of reflective practice, I\'ve been tweaking my reflective practice framework as I\'m preparing the course materials on Reflective Practice - a critical skill for leaders like you to maximise the learning from everyday experience.\\xa0 That and a bunch more courses, engaging community and 1:1 coaching from yours truly will be available inside Safety on Tap Connected.\\xa0 Some people have been asking what it\'s all about - head over to safetyontap.com/connected to get on the waiting list to join - we\'re opening the doors very soon, and that will be only for a very limited time. [activecampaign form=5]'