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K.C. Kanaan. He\\u2019s the CEO and co-founder of Envoy America \\u2013 a Scottsdale, Arizona based national company that operates a wide-sharing platform and mobile application that matches seniors and patients that can\\u2019t drive or don\\u2019t want to drive themselves with driver companions. K.C. is a senior executive with more than 30 years of general management, operational sales and marketing experience. He\\u2019s known both for his command of the big picture and ability to execute on short-term strategies. He has inspired teams to strive for and achieve the impossible.

Famous Five:

• Favorite Book? \\u2013 The 7 Habits of Highly Effective People
• What CEO do you follow? \\u2013\\xa0 Rafe Furst
• Favorite online tool? \\u2014 Trello and Slack
• Do you get 8 hours of sleep?\\u2014 No
• If you could let your 20-year old self, know one thing, what would it be? \\u2013 K.C wished that he had known how to work more effectively with people

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Time Stamped Show Notes:

• 01:40 \\u2013 Nathan introduces K.C to the show
• 02:33 \\u2013 Envoy America provides service to seniors and patients that cannot, should not, and would choose not to drive
• 02:45 \\u2013 Envoy America makes money on the time spent delivering the service based on hourly rate
• 03:05 \\u2013 Envoy America is currently in Phoenix and will expand in Tucson, Arizona
• • 03:19 \\u2013 The plan is to expand to 3-5 other states
• 03:30 \\u2013 Envoy America currently has 30 drivers in Phoenix
• 03:35 \\u2013 On an average week, Envoy America delivers 75-85 trips, usually 2 hours per trip
• 04:01 \\u2013 Envoy America\\u2019s based rate is $39 per hour
• 04:20 \\u2013 Average weekly revenue
• 04:25 \\u2013 In 2016, Envoy America made $180K in revenue
• 04:55 \\u2013 Envoy America was launched in 2015
• 05:15 \\u2013 K.C. tried to help his parents find a reliable driving service\\u2014it was a challenge
• 06:00 \\u2013 There are approximately 10M seniors in the US who need a reliable driving service
• 06:18 \\u2013 K.C. and his partner invested about $100K in Envoy America and have raised $110K which is convertible note
• 06:36 \\u2013 K.C has started a crowd funding campaign with crowdfunder.com and they\\u2019re trying to raise an additional $500K
• 06:53 \\u2013 What K.C will spend the funding on
• 07:35 \\u2013 The drivers are all independent contractors
• 08:10 \\u2013 Clients can reserve
• 08:26 \\u2013 Most seniors rely on phone to make reservations
• 08:55 \\u2013 The drivers can stay with the seniors wherever they want to go
• 09:35 \\u2013 The drivers are paid $18/hour
• • 09:48 \\u2013 The drivers are responsible for their cars
• 10:00 \\u2013 Envoy America has B2B sales and B2C sales
• • 10:16 \\u2013 In B2B, they have clinics as key clients
  • 10:44 \\u2013 Envoy America now leverages social media
• 11:03 \\u2013 The keywords people use to find Envoy America
• 11:21 \\u2013 Most of Envoy America\\u2019s clients come from the businesses that they serve
• 13:20 \\u2013 The Famous Five

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3 Key Points:

• Transportation services for seniors are not very good, causing them to be isolated at home.
• The most taken for granted problem could be the problem that only YOU can solve.
• Take the time to grow in working with people more effectively.

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Resources Mentioned:

• Acuity Scheduling \\u2013 Nathan uses Acuity to schedule his podcast interviews and appointments
• Drip \\u2013 Nathan uses Drip\\u2019s email automation platform and visual campaign builder to build his sales funnel
• Toptal\\xa0\\u2013 Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn\\u2019t have to hire a co-founder due to the quality of Toptal
• Host Gator\\xa0\\u2013 The site Nathan uses to buy his domain names and hosting for the cheapest price possible.
• Audible\\xa0\\u2013 Nathan uses Audible when he\\u2019s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books.
• The Top Inbox\\xa0 \\u2013 The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences
• Jamf \\u2013 Jamf helped Nathan keep his Macbook Air 11\\u201d secure even when he left it in the airplane\\u2019s back seat pocket
• Freshbooks \\u2013 Nathan doesn\\u2019t waste time so he uses Freshbooks to send out invoices and collect his money. Get your free month NOW
• Show Notes provided by Mallard Creatives