Retirement Villages Associaton on Consumer NZ report
Consumer NZ says retirement village residents are being disadvantaged by unfair contract terms and it's time for an overhaul of regulations. It says a survey of contracts offered by six major retirement village operators - Arvida, Bupa, Metlifecare, Oceania Healthcare, Ryman Healthcare and Summerset - revealed terms that unfairly favour the village and risk leaving residents out of pocket. Retirement Villages Association chief executive John Collyns speaks to Corin Dann.