Episode 6: "I See (More) Digital in Your Future" with Rob Krugman, Chief Digital Officer of Broadridge

Published: Jan. 3, 2019, 2:32 p.m.

b'The term \\u201cdigital transformation\\u201d is commonly used when discussing business strategy. The challenge is, digital transformation encompasses many processes and implicates how businesses function. Matt Swain and Broadridge Chief Digital Officer Rob Krugman discuss pushing the digital and physical boundaries of traditional bills and other communications, how AI and voice-driven technologies will change consumer expectations, and the role of data protection in a digital age.'