THE WIRE: Connectivity through technology and good old-fashioned service

Published: Aug. 17, 2022, 4:45 a.m.

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Technology has made strides in automating real estate processes, but Chantelle Collin believes that agents should always make an effort to establish human connection \\u2014 even if it\\u2019s just making a phone call.

The head of property management at BresicWhitney sits down with Grace Ormsby and Sadhana Smiles to talk about how she fell into the property management space and gives insights on how its inner workings have changed over the years.\\xa0

With COVID permanently changing the face of the industry in several ways, Chantelle enumerates the property management processes that have been digitally transitioned while giving her take on why it\\u2019s important to be selective when incorporating new technology into a business.

Chantelle also shares why it\\u2019s vital to reach a middle ground for stakeholders involved in tenancies and emphasises that a holistic and human approach to clients will remain the heart of property management.

In this episode, you will hear:

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  • How to choose digital solutions that will add value to a business

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  • The growing importance of workplace flexibility\\xa0

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  • Why it\\u2019s vital to have a structured management approach



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Did you like this episode? Show your support by\\xa0rating us or leaving a review on Apple Podcasts\\xa0(REB Podcast Network) and by liking and following Real Estate Business on social media:\\xa0Facebook,\\xa0Twitter\\xa0and\\xa0LinkedIn.

If you have any questions about what you heard today, any topics of interest you have in mind, or if you\\u2019d like to lend a voice to the show, email\\xa0editor@realestatebusiness.com.au\\xa0for more insights.\\xa0

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