The WIRE: Authenticity, transparency, empathy: How going back to basics rewards in referrals
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\\u201cEveryone needs somewhere to live and somewhere to eat,\\u201d were the wise words from a father that helped steer an agency principal into her career of choice.
On this episode of The WIRE, hear from Bev Barendse, the new director of Coast Realty\\u2019s Terrigal office, who discusses how real estate, as an elemental need, has guided the way she\\u2019s building a business.
The agency head shares her strategy in asking her team to prioritise authenticity, transparency and empathy in their dealings with clients and why she asks them not to measure their success in terms of houses, but rather in terms of relationships built.
In this episode, you will hear:
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- Bev\\u2019s secret to expanding her business, and how a \\u201ctribe\\u201d of girlfriends who are also business owners have played an important role in creating valuable word of mouth
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- Why you have to give to get\\xa0
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- The many different ways you can earn trust not just among clients but also in your community
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If you have any questions about what you heard today, any topics of interest you have in mind, or if you\\u2019d like to lend a voice to the show, email\\xa0editor@realestatebusiness.com.au\\xa0for more insights.\\xa0