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Charlie Holland, the recently-named Reapit Australia and New Zealand regional chief executive, chats with Momentum Media\\u2019s Grace Ormsby for the latest episode of REB\\u2019s Proptech Pulse.

Charlie shares the behind-the-scenes of Reapit\\u2019s acquisition of the award-winning proptech firm Console Group and talks about how the key to any digital transformation lies in having a customer-centric approach. He also reflects on what advancements the strategic initiative can bring to the table while unpacking how the consolidation of digital ecosystems will help deliver a holistic customer journey \\u2013 enabling them to provide a top-notch end-to-end service that will ultimately drive growth.\\xa0

In this episode, you will hear:

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• Why financial due diligence is important for any pivotal business move

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• How to provide consistent customer service even during uncertain times \\xa0

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• Ways that proptech firms can leverage strategic business initiatives such as mergers and acquisitions

To learn more about Console and its award-winning software, make sure to check them out at https://www.console.com.au.

Make sure you never miss an episode by subscribing to us now on Apple Podcasts.

Did you like this episode? Show your support by\\xa0rating us or leaving a review on Apple Podcasts\\xa0(REB Podcast Network) and by liking and following Real Estate Business on social media:\\xa0Facebook,\\xa0Twitter\\xa0and\\xa0LinkedIn.

If you have any questions about what you heard today, any topics of interest you have in mind, or if you\\u2019d like to lend a voice to the show, email\\xa0editor@realestatebusiness.com.au\\xa0for more insights. \\xa0