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Charlie Holland, the recently-named Reapit Australia and New Zealand regional chief executive, chats with Momentum Media\u2019s Grace Ormsby for the latest episode of REB\u2019s Proptech Pulse.

Charlie shares the behind-the-scenes of Reapit\u2019s acquisition of the award-winning proptech firm Console Group and talks about how the key to any digital transformation lies in having a customer-centric approach. He also reflects on what advancements the strategic initiative can bring to the table while unpacking how the consolidation of digital ecosystems will help deliver a holistic customer journey \u2013 enabling them to provide a top-notch end-to-end service that will ultimately drive growth.\xa0

In this episode, you will hear:

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• Why financial due diligence is important for any pivotal business move

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• How to provide consistent customer service even during uncertain times \xa0

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• Ways that proptech firms can leverage strategic business initiatives such as mergers and acquisitions

To learn more about Console and its award-winning software, make sure to check them out at https://www.console.com.au.

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If you have any questions about what you heard today, any topics of interest you have in mind, or if you\u2019d like to lend a voice to the show, email\xa0editor@realestatebusiness.com.au\xa0for more insights. \xa0