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b'\\u201cTwo roads diverged in a wood, and I -\\nI took the one less traveled by,\\nAnd that has made all the difference.\\u201d\\n\\u2015\\xa0Robert Frost\\nChoices are very important in leadership. Making the wrong choice costs money and potentially damages the organization. The burden is on the leader for making effective and wise choices.\\nNot making a decision is a choice. Sometimes, paralyzed by the gravity of the choice, leaders stall and can\\u2019t decide. Not making a choice is certainly a choice.\\nWhat\\u2019s the impact of the decision on the organization?\\nWhat\\u2019s the impact of the decision on relationships?\\nWhat\\u2019s the impact of the decision on revenue\\u2026customer satisfaction\\u2026client engagement\\u2026stakeholder involvement\\u2026?\\nAsking these questions before making a decision helps leaders recognize the consequences of the decision.\\nMaybe asking those questions before not making a choice would be good, as well.\\nMaking wise, informed choices is the duty and delight of the leader. Making poor choices can cost a lot more and, certainly, waiting to make a decision increases the cost or impact of the problem to the culture or to profit as the situation gets worse.\\nThe most difficult of choices typically centers on people issues, such as when to terminate the employee, when to give a salary increase, when to correct their behavior, when to challenge a nonparticipating board member, etc. Each of these scenarios causes leaders to shy away from confronting controversial issues.\\nPay the upfront cost and deal with the situation as soon as practical. That might be before you get the chance to confront someone on an issue. Waiting only complicates things and provides an\\xa0opportunity for the conflict, if that\\u2019s the issue, to get worse. A small matter becomes\\xa0nuclear over time.\\nDelegate action items so you can free up your schedule and your mind to think effectively about complex leadership decisions.\\nTo decide or not\\u2026that\\u2019s the question.\\n \\nLearn more about your ad choices. Visit megaphone.fm/adchoices'