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Our special encore guest today is Mark Howley and he is the CEO of Pacific Bag, Inc., which manufacturers unique pre-made bags for specialty coffee, tea, pet food, specialty foods, ag, chemicals, and other niche markets around the world. Mark\\u2019s company serves over 5,000 customers in over 60 countries. Mark\\u2019s experience covers the gamut of sales, marketing, product management, and executive management. You may remember Mark and the wisdom he shared during Episode 552. If you haven\\u2019t listened to, studied, and applied all he shared during our first interview...I highly encourage you to add Episode 552 to your list of vital priorities.

What you\\u2019ll learn about in this episode:

• One of the biggest challenges for small businesses today
• How the quote \\u201cWhen you\\u2019re in your own mind, you\\u2019re behind enemy lines\\u201d can apply to many things in your life
• The value of pausing and getting someone else\\u2019s perspective on something
• Why you need to have an intimate awareness of people when you own a small business
• The most important time to communicate with your customers
• Why it\\u2019s important to be pumped up about what you\\u2019re doing
• The value of having a team around you that you can decentralize
• The importance of taking the time to perfect your craft
• As a mentor, taking the time to get to know people and how they want to be mentored
• Why you shouldn\\u2019t get comfortable with where you are, but rather extend into New markets

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How best to connect with Mark:

• Website: pacificbag.com
• Website: www.mvhspeaking.com