Episode 555: Walking through fire, with Pamela Herrmann.

Published: Aug. 11, 2017, 8 a.m.

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Pamela Herrmann is a best-selling author, host of the daily video series, \\u201cThe Morning Would Show\\u201d, a national keynote speaker and co-founder of CREATE Buzz, a customer loyalty consultancy firm. A short list of her clients include jetBlue, State of Colorado Economic Development, North Carolina Main Street Alliance, New Jersey Main Street Alliance, and Oklahoma Main Streets. Her book, \\u201cThe Customer Manifesto\\u201d, was ranked #3 by Business.com in their list of \\u201cExcellent Customer Service Books Every Business Owner Should Read.\\u201d

What you\\u2019ll learn about in this episode

  • Overcoming personal obstacles to thrive in business
  • Resisting the urge to focus on short-term results
  • The instant value of excellent web copy
  • Time saving techniques for tackling vital priorities
  • Learning and seeking knowledge every day
  • Developing content that can be brought to local businesses to help them thrive
  • The most critical skills business owners need to survive
  • Articulating your narrative in a relatable way
  • Staying open to feedback from those with whom you collaborate
  • Incorporating neuroscience into your marketing strategies and messaging
  • How to engage your audience with simple communication strategies

How to best connect with Pamela:

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