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J.D. Graffam is a user experience expert and business leader. He founded his first business, Simple Focus, a digital experience company, in 2009. Today, his holding company, Graffam Companies, manages three digital agencies and six product businesses, all of which are bootstrapped and profitable. In his industry, he co-founded \\u201cCSS Off\\u201d, the world\\u2019s first philanthropic CSS contest, speaks nationally about creative leadership, user experience, and business, and is the author of the book \\u201cCSS for Print Designers.\\u201d
J.D. has three rules for processing information -- and it begins with putting personal communication first. ONWARD!
Take care of yourself -- J.D. works on his physical well-being and is present for his family.
J.D. had his two biggest customers let him go within the same week -- and J.D. tells the whole story here.
"Know what cashflow really is."
"Business is more common sense than you think." \\xa0