J.D. Graffam is a user experience expert and business leader. He founded his first business, Simple Focus, a digital experience company, in 2009. Today, his holding company, Graffam Companies, manages three digital agencies and six product businesses, all of which are bootstrapped and profitable. In his industry, he co-founded \u201cCSS Off\u201d, the world\u2019s first philanthropic CSS contest, speaks nationally about creative leadership, user experience, and business, and is the author of the book \u201cCSS for Print Designers.\u201d
Secret \u2013 timesaving techniqueJ.D. has three rules for processing information -- and it begins with putting personal communication first. ONWARD!
Daily habit that contributes to successTake care of yourself -- J.D. works on his physical well-being and is present for his family.
Could have ruined your business \u2013 but now \u2013 an invaluable learning experienceJ.D. had his two biggest customers let him go within the same week -- and J.D. tells the whole story here.
Most critical skill you think business owners need to master to be successful"Know what cashflow really is."
Most influential lesson learned from a mentor"Business is more common sense than you think." \xa0
Final Round \u2013 \u201cBreaking Down the Recipe for Success\u201d What strategy would you recommend new business owners focus on to best ensure success?