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Episode 60 Highlights\\xa0

My benefits buddy Colleen Huff returns for another session of carrier happenings. We talked about PPE payments (who is paying and how to apply the payments) and how some plans are relaxing frequency limitations in light of COVID-19. Have you noticed that managers are burning out? We have. We\\u2019re hearing and feeling it. How you train your new employees can make your life less stressful down the road. Don\\u2019t skip the onboarding process because you don\\u2019t have time - it will come back to bite you in the butt! Enjoy our incredibly nerdy insurance conversation!\\xa0

We cover:

• Frequency Updates
• PPE Updates and Colleen\\u2019s PPE Spreadsheet\\xa0
• Hiring and Training Opportunities
• Burnout and current challenges for managers
• Sidebar: How we as managers can keep an eye out for child and elder abuse in our offices. We play an important role in identifying the patterns and signs.\\xa0

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Quotes

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• RE: PPE payments: \\u201cI don\\u2019t want it in the software at all, I want it out\\u201d\\xa0
• \\u201cI am seeing a huge need for hygienists\\u201d\\xa0
• \\u201cI am getting a lot of emails for doctors looking for a manager, where they didn\\u2019t have one before\\u201d\\xa0
• \\u201cCovid brought out some good and bad for all of us\\u201d\\xa0
• \\u201cIt\\u2019s assistants that everyone is crying for\\u201d\\xa0
• \\u201cWe as managers are bearing the burden of so much\\u201d\\xa0
• \\u201cGive me someone to train who knows nothing, they are my favorite\\u201d\\xa0
• We have a role in identifying abuse: \\u201cChild abuse reports are down, but that does not mean it\\u2019s not happening.\\u201d It means teachers are not seeing it to report it.

Links\\xa0

• Colleen\\u2019s Website - http://colleenhuff.com/
• Colleen\\u2019s Facebook - https://www.facebook.com/Dentalinsurancecoach/

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