Nobody Told Me That! with Teresa Duncan
Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Show notes over at http://nobodytoldmethat.libsyn.com/Podcasts
EP 116: Dental Industry Shifts: AI, Hygiene Compacts, and Conferences with Andrew Johnston and Kevin Henry
Published: Dec. 27, 2023, 6:49 p.m.Duration: 1 hour 5 minutes 6 seconds
Listed in: Business
EP 115: The Threat of Workplace Violence In Dental Offices with Duane Tinker
Published: Nov. 27, 2023, 7:43 p.m.Duration: 46 minutes 58 seconds
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EP 114: Shake Up Your Marketing with Gary Bird of SMC National
Published: Nov. 10, 2023, 6:11 p.m.Duration: 53 minutes 31 seconds
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EP 113: Preventing Cyber Attacks, Phishing and HIPAA Fines
Published: Oct. 23, 2023, 6:47 p.m.Duration: 54 minutes 12 seconds
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Ep 112: PANEL: What Dentists Want In A Manager
Published: Sept. 28, 2023, 7:52 a.m.Duration: 1 hour 8 minutes 59 seconds
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EP 111: Secrets of a Well-Systemized Dental Practice with Dr. Addison Killeen
Published: Aug. 20, 2023, 6:50 p.m.Duration: 56 minutes 22 seconds
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Ep 110: PANEL: Insurance Outsourcing and Management
Published: July 11, 2023, 8:28 a.m.Duration: 1 hour 8 minutes 4 seconds
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EP 109: Talking Insurance and Revenue with the California Dental Association
Published: June 28, 2023, 7:59 a.m.Duration: 57 minutes 21 seconds
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EP 108: PANEL: Location, Location, Location!
Published: May 24, 2023, 10:06 p.m.Duration: 51 minutes 40 seconds
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EP 107: Communications and Clarity with Dr. Gerilyn Alfe
Published: April 30, 2023, 6:33 a.m.Duration: 56 minutes 56 seconds
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EP 106: Financial Health During Practice Growth with Perrin DesPortes
Published: April 26, 2023, 2:27 a.m.Duration: 59 minutes 22 seconds
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EP 105: PANEL: Hiring (and Keeping!) Associates
Published: April 3, 2023, 12:35 p.m.Duration: 1 hour 1 minute 53 seconds
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EP 104: Pulling Back the Curtain on Dental Labs with Voices From The Bench
Published: March 20, 2023, 1:36 a.m.Duration: 59 minutes 25 seconds
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Ep 103: Amanda Hill: Former Coworker and Biofilm Aficionado
Published: March 3, 2023, 5:30 a.m.Duration: 59 minutes 1 second
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Ep 102: PANEL: How Dental Billing Is Changing
Published: Feb. 13, 2023, 3:51 p.m.Duration: 1 hour 4 minutes 4 seconds
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Ep 101: Calibrating Periodontal Care with Rachel Wall
Published: Dec. 28, 2022, 9:33 p.m.Duration: 58 minutes 33 seconds
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Ep 100: Question 2, Debridement and A Spot of Gratitude
Published: Nov. 21, 2022, 10:17 p.m.Duration: 36 minutes 41 seconds
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Ep 99: Artificial Intelligence: What's The Big Deal?
Published: Oct. 20, 2022, 10:08 p.m.Duration: 51 minutes 35 seconds
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Ep 98: Listen In on Two Insurance Nerds with Microphones
Published: Oct. 5, 2022, 12:30 p.m.Duration: 41 minutes 43 seconds
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Ep 97: Ryan Vet Educates Me On Doing Business with Millenials, Gen Z and Other Patient Types
Published: Sept. 19, 2022, 7:01 a.m.Duration: 1 hour 3 minutes 1 second
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96 Deciphering Dental Networks with Brian Phillips of Five Lakes
Published: Sept. 6, 2022, 10:18 p.m.Duration: 35 minutes 1 second
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Ep 95: Emulsions, Sensitivity and Implant Care with Crest
Published: Aug. 19, 2022, 6:37 p.m.Duration: 13 minutes 5 seconds
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Ep 94: Podcasting at the Hinman with Brad James of Kleer
Published: Aug. 19, 2022, 6:35 p.m.Duration: 13 minutes 24 seconds
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Ep 93: Making Smart Decisions For a Changing Business with Kim McGuire
Published: Aug. 1, 2022, 7:37 p.m.Duration: 42 minutes 31 seconds
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EP 92: Reimagining Administrative Onboarding with Michelle Affanato
Published: Jan. 26, 2022, 6:35 a.m.Duration: 58 minutes 26 seconds
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EP 91: Ransomware and Security Breaches SHOULD Scare You with Dan De Steno
Published: Dec. 20, 2021, 3:19 a.m.Duration: 50 minutes 28 seconds
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EP 90: The Audit Edition: OSHA & Infection Control with India Chance
Published: Dec. 1, 2021, 8:01 a.m.Duration: 1 hour 5 minutes 44 seconds
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EP 89: 3 Management Consultants Walk Onto A Panel
Published: Nov. 3, 2021, 7:01 a.m.Duration: 54 minutes 26 seconds
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EP 88: The Cures Act, Chart Notes and Missing Patients with Rick Garofolo
Published: Oct. 20, 2021, 7:01 a.m.Duration: 57 minutes 32 seconds
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EP 87: Why Do People Spend on Pets Rather Than Teeth? with Sameer Bhasin
Published: Oct. 6, 2021, 7:06 a.m.Duration: 1 hour 1 minute 56 seconds
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EP 86: A Gathering of Insurance Geeks is a Beautiful Thing
Published: Sept. 8, 2021, 7:01 a.m.Duration: 1 hour 9 minutes 24 seconds
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EP 85: Judy Kay Mausolf Teaches Me About Team Culture
Published: Aug. 25, 2021, 7:01 a.m.Duration: 1 hour 10 minutes 34 seconds
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EP 84: Patients, Employers and Membership Mojo with Brad James
Published: Aug. 11, 2021, 7:01 a.m.Duration: 1 hour 2 minutes 52 seconds
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EP 83: Dilaine Gloege Teaches Me About Dental Medicare Advantage Plans
Published: July 28, 2021, 7:01 a.m.Duration: 1 hour 3 minutes 21 seconds
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EP 82: Financial Ledgers and You: Love Story or Work in Progress? with Dayna Johnson
Published: July 14, 2021, 7:01 a.m.Duration: 44 minutes 56 seconds
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EP 81: Adapting To Your Teams Communication Styles with Lisa Copeland, RDH, CSP
Published: June 30, 2021, 7:01 a.m.Duration: 56 minutes 24 seconds
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EP 80: Micromanagers and Dental Witches with Dr. Gina Dorfman
Published: June 16, 2021, 7:01 a.m.Duration: 1 hour 21 minutes 58 seconds
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EP 79: Bursting Social Media Bubbles with Rita Zamora
Published: June 2, 2021, 7:01 a.m.Duration: 40 minutes 53 seconds
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EP 78: Managers Guilt Part 2: Handling It All
Published: May 19, 2021, 7:01 a.m.Duration: 49 minutes 39 seconds
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EP 77: Managers Guilt Part 1: What Is It and How to Handle It
Published: May 5, 2021, 7:01 a.m.Duration: 35 minutes 20 seconds
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EP 76: Putting Patients First with Innovator Dr. Bryan Laskin
Published: April 21, 2021, 7:01 a.m.Duration: 58 minutes 4 seconds
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EP 75: Minimizing the Unexpected Parts of Practice Sales with Dr. Suzanne Ebert
Published: April 7, 2021, 7:01 a.m.Duration: 50 minutes 24 seconds
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EP 74: Talking Revenue With A Ninja ft. Andy Cleveland
Published: March 24, 2021, 7:01 a.m.Duration: 55 minutes 13 seconds
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EP 73: Why I Have A 24 Hour Rule
Published: March 10, 2021, 8:01 a.m.Duration: 35 minutes 25 seconds
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EP 72: Life Is Too Short To Deal With Terrible Patients
Published: Feb. 24, 2021, 8:01 a.m.Duration: 28 minutes 53 seconds
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EP 71: Spotting Substance Abuse in Your Office with Edie Gibson, RDH
Published: Feb. 10, 2021, 8:01 a.m.Duration: 54 minutes 22 seconds
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EP 70: Fraudulent Hoverboard Dentist Dramatic Reading
Published: Jan. 27, 2021, 7 a.m.Duration: 57 minutes 49 seconds
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2021 is the Year For Courageous Conversations - with Katherine Eitel Belt
Published: Jan. 13, 2021, 8:01 a.m.Duration: 1 hour 57 seconds
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Three Key Insurance Developments to Watch for 2021
Published: Dec. 30, 2020, 8:01 a.m.Duration: 35 minutes 49 seconds
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The Bugs Behind Periodontal Disease
Published: Dec. 16, 2020, 8:01 a.m.Duration: 47 minutes 4 seconds
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Holiday Edition: Fruitcakes and Fraud with Susan Gunn, CFE
Published: Dec. 2, 2020, 8:01 a.m.Duration: 59 minutes 25 seconds
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Learning, Leadership and Empathy with Carrie Webber
Published: Nov. 18, 2020, 8:01 a.m.Duration: 54 minutes 43 seconds
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Planning Your Social Media Content with Rita Zamora
Published: Nov. 4, 2020, 8:01 a.m.Duration: 45 minutes 56 seconds
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The Symbiotic Relationship Between Providers And Carriers
Published: Oct. 21, 2020, 7:01 a.m.Duration: 55 minutes 40 seconds
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How Do You Handle a Riot Near Your Office?
Published: Oct. 7, 2020, 7:01 a.m.Duration: 32 minutes 47 seconds
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Onederful Is Trying to Simplify Benefits - Fingers Crossed!
Published: Sept. 23, 2020, 7:01 a.m.Duration: 46 minutes 13 seconds
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Fellow Insurance Nerd Colleen Huff is Back!
Published: Sept. 9, 2020, 6 a.m.Duration: 59 minutes 11 seconds
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Talking Practice Sales and Acquisitions with Natasha Gillis
Published: Aug. 26, 2020, 7:01 a.m.Duration: 1 hour 2 minutes 46 seconds
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Making Your Practice A Home For Your Team
Published: Aug. 12, 2020, 4:40 p.m.Duration: 1 hour 12 minutes 15 seconds
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Lois Banta Gives Advice on Post-Dental Careers and Keeping The Magic In Your Practice
Published: July 27, 2020, 5:45 a.m.Duration: 58 minutes 48 seconds
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Ep 56 Developing Leadership While COVID-ing with Geri Gottlieb
Published: July 2, 2020, 3:26 p.m.Duration: 55 minutes 32 seconds
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Ep 55 Talking Progress Notes and Coding with Andre Shirdan
Published: June 12, 2020, 5:40 a.m.Duration: 57 minutes 24 seconds
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Ep. 54 Hit & Run with Lois Banta: The Controversy Around Charging for PPE
Published: June 1, 2020, 3:59 a.m.Duration: 11 minutes 49 seconds
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Ep. 53: Rachel Wall Teaches Me About Periodontal Classifications and Claims
Published: May 19, 2020, 5:53 a.m.Duration: 53 minutes 47 seconds
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Ep. 52 "Unexpected PIVOTS in Leadership with Ginny Hegarty, SPHR"
Published: May 3, 2020, 6:34 p.m.Duration: 1 hour 1 minute 55 seconds
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Ep. 51 "Virtual Conversations and Management Truths"
Published: April 16, 2020, 4:55 a.m.Duration: 55 minutes 42 seconds
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Ep. 50 "Managing Your Practice through COVID-19 Times"
Published: April 5, 2020, 10:50 p.m.Duration: 57 minutes 49 seconds
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Ep. 49 "Teresa Teaches Teledentistry to Kevin"
Published: March 24, 2020, 5:48 a.m.Duration: 1 hour 11 seconds
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Ep. 48 COVID-19 Time Warp and the Numbers Behind Dental Shows"
Published: March 18, 2020, 8:14 a.m.Duration: 54 minutes 33 seconds
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Ep. 47 How to Terminate a Patient Relationship"
Published: March 4, 2020, 7:34 a.m.Duration: 23 minutes 54 seconds
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Ep. 46 Rita Zamora Tells Us How To Get Found By and Stay Relevant To Your Patients
Published: Feb. 13, 2020, 8:10 a.m.Duration: 48 minutes 5 seconds
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Ep. 45 "Graceful but Firm Communications with Lois Banta"
Published: Jan. 22, 2020, 11 a.m.Duration: 49 minutes 44 seconds
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Ep. 44 Employees Who Steal: Who Are They and How They Eventually Get Caught
Published: Jan. 13, 2020, 4:42 a.m.Duration: 50 minutes 25 seconds
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Ep. 43 "Dishing with Friends: Talking Payment Arrangements and Patient Trust"
Published: Dec. 17, 2019, noonDuration: 47 minutes 39 seconds
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Ep. 42 "Announcement: 2020 Dental Coding Update Webinar"
Published: Dec. 11, 2019, 11:16 p.m.Duration: 2 minutes 9 seconds
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Ep. 41 "Antitrust Suits Against Delta Dental: Let's Break It Down"
Published: Nov. 21, 2019, 9:52 a.m.Duration: 1 hour 20 minutes 13 seconds
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Ep. 40 "Potpourri Episode: Insurance FAQs"
Published: Nov. 7, 2019, 11 a.m.Duration: 37 minutes 11 seconds
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Ep. 39 "What is Smile Direct Club's business model? It may not be what you think." with Kevin Henry
Published: Oct. 17, 2019, 11 a.m.Duration: 49 minutes 34 seconds
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Ep. 38: "Whats the Fuss With Health History Forms?" with Dayna Johnson
Published: Oct. 3, 2019, 10 a.m.Duration: 58 minutes 21 seconds
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Ep. 37: "Hero Talk" with Dr. Paul Etchison
Published: Aug. 21, 2019, 10 a.m.Duration: 48 minutes 13 seconds
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Ep. 36: "Insurance Geek Out" with Colleen Huff- Round 2
Published: Aug. 6, 2019, 10 a.m.Duration: 55 minutes 42 seconds
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Ep. 35: "Queen Bees and other employees we know and ... love?' with Kevin Henry
Published: July 22, 2019, 3:30 p.m.Duration: 57 minutes 56 seconds
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Ep. 34 "Money In, Money Out" with Susan Gunn, CFE
Published: June 11, 2019, 11 a.m.Duration: 58 minutes 44 seconds
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Ep. 33 "All Things Implants: Dental, Breast and Why Its All Related" with Kevin Henry
Published: May 29, 2019, 11 a.m.Duration: 58 minutes 17 seconds
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Ep. 32 "When Two Insurance Geeks Get Together" with Colleen Huff, FAADOM
Published: March 25, 2019, 4 a.m.Duration: 1 hour 43 seconds
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Ep. 31 "Rockstar Team Management" with Laura Hatch
Published: March 4, 2019, 5:20 p.m.Duration: 1 hour 2 minutes 42 seconds
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Ep. 30 "How Veterinary Teams are Different From Us; Also, Root Canal, 3-D Printing and Testing Patients Blood Glucose" with Kevin Henry
Published: Feb. 18, 2019, 1 p.m.Duration: 53 minutes 15 seconds
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Ep. 29 "From Iceland to Homeland Dentistry" with Kevin Henry
Published: Jan. 25, 2019, 11 a.m.Duration: 54 minutes 37 seconds
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Ep. 28 "Nobody told me that dentists retire 6 years later than the average American" with Reese Harper, CFP
Published: Dec. 17, 2018, 3 p.m.Duration: 57 minutes 7 seconds
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Ep. 27 "So You Want To Start a Podcast?" with Kevin Henry
Published: Nov. 26, 2018, 11 a.m.Duration: 43 minutes 25 seconds
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Ep. 26 "Marketing, Industry Standards and Marijuana in Dentistry" with Courtney Roberts
Published: Nov. 12, 2018, 11 a.m.Duration: 49 minutes 16 seconds
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Ep. 25 "You Can't Coach Quit" with Lynne Leggett
Published: Oct. 29, 2018, 11 a.m.Duration: 48 minutes 15 seconds
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Ep. 24 Software situations with Dayna Johnson of Novonee
Published: Sept. 23, 2018, 7:43 p.m.Duration: 51 minutes 13 seconds
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Ep. 23 Schein Summit, Dealing with Patients and Best Buy/Amazon in healthcare
Published: Sept. 10, 2018, 3:50 a.m.Duration: 51 minutes 39 seconds
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Ep. 22. Medical Pricing Conversations: What Can We Learn?
Published: July 25, 2018, 5:45 a.m.Duration: 37 minutes 51 seconds
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Ep. 21 Spotting bullies in the workplace: dental edition
Published: July 12, 2018, 4:44 a.m.Duration: 46 minutes 38 seconds
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Ep. 20 Non covered services benefits eligibility
Published: May 18, 2018, 6:44 a.m.Duration: 24 minutes 12 seconds
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Ep. 19. Check-in, Painful Office Stories and PANDA awareness (not the fluffy kind)
Published: May 2, 2018, 2:26 a.m.Duration: 1 hour 23 seconds
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Ep. 18. Conversations: Andrea Greer talks systems, outsourcing, CAD/CAM and cancer
Published: Feb. 14, 2018, 5:57 a.m.Duration: 1 hour 12 minutes 57 seconds
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Ep. 17. 2017 Wrap Up and 2018 Look Forward
Published: Jan. 7, 2018, 3:34 a.m.Duration: 1 hour 11 minutes 4 seconds
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Ep. 16. How to Have Your Dental Article Published
Published: Dec. 27, 2017, 6:21 a.m.Duration: 59 minutes 35 seconds
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Ep. 15. Amazon's Move Into Dentistry: What It Means For You
Published: Dec. 10, 2017, 7:51 a.m.Duration: 55 minutes 23 seconds
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Ep 14. Writing, editing and publishing a dental book
Published: Dec. 1, 2017, 6:14 a.m.Duration: 57 minutes 23 seconds
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Ep. 13 Feeling Financial Pressure? You’re Not Alone.
Published: Nov. 6, 2017, 8:12 a.m.Duration: 45 minutes 33 seconds
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Ep12: AADOM Conference wrap-up, Kevin's book & Siroworld
Published: Oct. 21, 2017, 2:45 p.m.Duration: 57 minutes 56 seconds
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Ep11: Texas Insurance Concerns - Show Report for SWDC
Published: Oct. 3, 2017, 12:56 p.m.Duration: 27 minutes 6 seconds
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Ep10: Dental Tradeshow Extravaganza!
Published: Sept. 4, 2017, 5:46 a.m.Duration: 1 hour 5 minutes 9 seconds
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Ep9: Keeping It Fresh as A Speaker/‘Expert’ and What About These Self-Proclaimed Social Media Office Gurus?
Published: Sept. 4, 2017, 5:44 a.m.Duration: 46 minutes 51 seconds
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Ep8: Dentrix Business of Dentistry wrap-up and Teresa shows you the behind-the-scenes as a speaker
Published: Sept. 4, 2017, 5:41 a.m.Duration: 45 minutes 17 seconds
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Ep7: Dental Apocalypse: are you ready! Just kidding – this one is about LinkedIn and being a power connecter
Published: Sept. 4, 2017, 5:40 a.m.Duration: 43 minutes 11 seconds
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Ep6: Insurance Edition: Is your website ideally set up for patients?
Published: Sept. 4, 2017, 3:25 a.m.Duration: 28 minutes 16 seconds
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Ep5: Human resources, social media and what managers really look for
Published: Sept. 4, 2017, 2:56 a.m.Duration: 57 minutes 42 seconds
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Ep4: Masterminds, Insurance, Millennials and Marijuana
Published: Sept. 3, 2017, 9:09 p.m.Duration: 42 minutes 11 seconds
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Ep3: Cell phones, social media and artificial intelligence in dentistry
Published: Sept. 3, 2017, 2:10 p.m.Duration: 40 minutes 33 seconds
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Ep2: Clock punchers, attendee horror stories and why you need to get out of your office
Published: Sept. 3, 2017, 5:47 a.m.Duration: 40 minutes 54 seconds
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Ep1: Birth of a Podcast
Published: Sept. 2, 2017, 9:24 p.m.Duration: 5 minutes 32 seconds
Listed in: Business