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Why do we put up with them? I recently talked with a friend who routinely purges \\u2018bad\\u2019 patients from his practice. We both thought that more offices should do this. I wanted to share my thoughts on rogue patient management with you. Hope it helps.\\xa0 Schedules full of awesome patients sound pretty good to me!\\xa0

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Quotes

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• \\u201cImagine if you actually liked all your patients.\\u201d\\xa0
• \\u201cThink about it, how many patients do you have that bring out this high anxiety.\\u201d\\xa0
• \\u201cThey have a philosophy where they only see patients they really really like.\\u201d\\xa0
• \\u201cMost of the time when someone has been a wack-a-doo on the phone, they have been a wack-a-doo in real life.\\u201d\\xa0
• \\u201cI understand they need a dental home, but it doesn\\u2019t have to be your dental home.\\u201d
• \\u201cI\\u2019ve learned over the years to trust my gut.\\u201d\\xa0
• \\u201cI\\u2019m not saying dump all your patients, I am saying dump the ones you don\\u2019t like.\\u201d\\xa0
• \\u201cIf you are letting reviews hold you hostage then you are always going to be practicing defensively.\\u201d\\xa0

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Also! Grab this Ebook that is completely free for you. 50+ pages of knowledge, checklists and job descriptions. Enjoy!\\xa0

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Click here for the Prepare Protect Prosper eBook

Links\\xa0

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**If you like the show then I\\u2019d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

• Teresa\\u2019s Website- https://www.odysseymgmt.com/ (sign up for my newsletter!)
• Teresa\\u2019s Book Moving Your Patients to Yes! Easy Insurance Conversations

http://odysseymgmt.corecommerce.com/Book/ (use \\u2018newsletter\\u2019 for $3 off)