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After some chatter about Dentrix\\u2019s Business of Dentistry event, we get into why our health histories are really only surface level information. What if you were a bit more inquisitive in asking the \\u2018why\\u2019 of their health and medications?

Going paperless is unavoidable in today\\u2019s modern practice. Dayna walks us through expectations \\u2013 spoiler alert: there\\u2019s still some paper. Our patients expect us to be modernized and portals and forms are their first interaction with us. How is your office presenting itself?

Dayna then dives deep into health history forms and how we can sometimes screw it up. BUT she talks about how we can improve the process so that if your records are subpoenaed or reviewed you won\\u2019t feel like a bundle of nerves.

Towards the end we talk about intra-office communication and how that\\u2019s essential now. We\\u2019ve moved past Post-it notes!\\xa0\\xa0\\xa0

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Dayna\\u2019s latest NEA webinar can be found here: https://nea-fast.com/webinar-recordings/

The episode from A Tale of Two Hygienists that discusses dental emergencies from an EMT point of view.

You can reach her via these channels:

Twitter: @mynovonee

Facebook: MyNovonee

Web: Novonee

Email: dayna@novonee.com

Teresa\\u2019s Website-\\xa0https://www.odysseymgmt.com/\\xa0(sign up for my newsletter!)

Teresa\\u2019s Book -\\xa0http://odysseymgmt.corecommerce.com/Book/\\xa0(use \\u2018newsletter\\u2019 for $3 off)\\xa0

Teresa is partly supported by Weave Communications and their Practice Growth Summit. Register for it and receive unlimited access to videos given by leading dental educators (CE too!). It\\u2019s not Weave stuff \\u2013 it\\u2019s business stuff:

https://try.getweave.com/weave-practice-growth-summit/

**If you like the show then I\\u2019d appreciate a good rating. Tell your friends \\U0001f60a Even podcasters ask for referrals! **