What are your rights when returning items?

Published: Dec. 28, 2020, 10:47 a.m.

Now that the Christmas is over you may be wondering what are your rights with faulty or broken goods, and what should you do if you don’t get any joy with the shop or salesperson when returning items? Also you may be wondering what your rights are during the sale regarding faulty items. Mark Cagney chats to Andrew McCann, author of “Know Your Rights”.  Photo by Jack Sparrow from Pexels