E19: How You Treat Your Clients: Tips From a Long-time Business Owner

Published: Nov. 20, 2015, 10 a.m.

b'Our guest today is Annie LaCroix, owner and head instructor at Columbia River Institute of Massage Therapy. Our conversation starts with her statement: "The first 1-2 years of my business I was the worst human I could have ever been." We talk about overcoming the "fights" that we invent, how to treat clients, and how [...]'