Choice vs. Simplicity

Published: Oct. 4, 2006, 3:37 p.m.

b'It is tempting to provide web site visitors with a broad range of options and choices.
\\n
\\nIn fact, online marketers often fear that unless they provide the broadest possible range of choices, they might miss out on what a prospective customer or subscriber is looking for.
\\n
\\nBut what happens when you provide multiple choices and options?
\\n
\\nIn this brief we look at test data that reveals how people actually respond when faced with complex choices and simple choices.'