Published: Jan. 2, 2015, 5 p.m.
When you call 911, who answers the phone? How do they decide who to send to the scene, and how fast will they get there? We bring you a 2-part special\u2014The Race to An Emergency, produced by KALW radio in San Francisco.
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We follow the path of a 911 call, and along the way, encounter decades of mistrust that fuel a lack of confidence in the system.
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Special thanks to KALW Radio.
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Featuring:
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\n- Lesley Phillips, Sharena Thomas, Peoples Community Medics co-founders
\n- Nikki Anjenique, Sharena Thomas daughter
\n- Rick Rocha, California Highway Patrol dispatcher
\n- Olivia Moy, Wolleen Jones, Oakland police Department dispatchers
\n- Terry Woodard, Oakland Fire Department Communications dispatcher
\n- Jason Murphy, Paramedics Plus dispatcher
\n- Tracy Chin, Rob Thrower, Oakland Fire Fighters
\n- Brian Murphy, Oakland Police Officer
\n- Regina Harris Gilliard, Johnna Watson\xa0Oakland Police Department spokespeople
\n- Benjamin Bowser, Cal State East Bay Sociology Professor
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