The Presumption of Innocence - Episode 26
b'Episode 26: Crisis Communication: Managing Perception & Mitigating Reputational Damage\\n\\n\\u201cNo comment\\u201d might not be the best response when the press comes knocking.\\n\\nKaren Kessler joins host Matt Adams for an eye-opening look at the importance of strategic internal and external communication during a legal crisis. The president of Kessler PR Group, Karen explains how messaging can help (or hurt) a case \\u2013 both inside and outside the courtroom \\u2013 as well as impact the reputation of the individual or business involved. \\n\\nThis informative episode also explores current strategies for handling traditional and social media attention, how those practices continually evolve to respond to changes in technology and what businesses can do to prepare for the crises they don\\u2019t see coming.'